Humana · 23 hours ago
Receptionist - Groves
Mesa, AZ
Full-time
Onsite
Entry Level
$38K/yr - $46K/yr
1+ years expHumana is a healthcare company focused on improving the health and well-being of individuals. The Float Front Desk Specialist will provide non-clinical support in a healthcare setting, assisting with patient registration, maintaining records, and ensuring a smooth front office operation.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Greet patients
Register patients according to established protocols
Assist patients to complete all necessary forms and documentation including medical insurance
Ensure patient information is accurate including billing information
Inform patients of medical office procedures and policy
Maintain and manage patient records
Move patients through appointments as scheduled
Schedule visit transportation when required
Answer incoming calls and deal with inquiries
Transfer calls as required
Schedule patient appointments
Collect co-pays and payments
Report statistics as required
Schedule hospital admissions, tests, scans and outside appointments for patients
Obtain external medical reports as required by medical professionals
Respond and comply to requests for information
Deal with incoming and outgoing mail
Complete other clerical duties as assigned
Maintain stock of forms and office supplies
Ensure reception area is well maintained, neat and clean
Offer and provide tours of the center when needed
Safeguard patient privacy and confidentiality
Qualification
Required
High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Bilingual in English and Spanish
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Nwando Olayiwola
Chief Health Equity Officer & Senior Vice President
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase