Swift7 Consultants · 12 hours ago
Customer Service Specialist
New Orleans, LA
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $52K/yrSwift7 Consultants is a growing consulting and operations support firm committed to delivering efficiency and excellence across logistics and business services. They are seeking a Customer Service Specialist to serve as a key point of contact, ensuring exceptional client experiences through clear communication and problem-solving.
Marketing & Advertising
Responsibilities
Serve as a primary contact for client inquiries via phone, email, and internal systems
Provide accurate information and timely resolutions to customer requests
Maintain detailed and organized records of interactions and service activities
Collaborate with internal departments to ensure seamless service delivery
Identify opportunities to improve customer satisfaction and service processes
Uphold company standards for professionalism, confidentiality, and quality
Qualification
Required
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks efficiently in a fast-paced environment
Strong problem-solving and organizational abilities
Proficiency with basic computer systems and internal platforms
Ability to work independently and as part of a team
Benefits
Clear growth opportunities and internal career advancement
Ongoing training and professional development
Supportive and collaborative work environment
Stable, full-time position with long-term potential
Company
Swift7 Consultants
We’re a team of enthusiastic marketers who are always ready to take your business to the next level.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase