DemandLab · 21 hours ago
Project Manager, Client Services
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $95K/yr
4+ years expDemandLab is a leading marketing consultancy company focused on integrated marketing and sales solutions. The Project Manager, Client Services will lead the delivery of high-impact client projects, ensuring timely completion within scope and budget, while maintaining clear communication with stakeholders.
ConsultingMarketing
Responsibilities
Own core project management artifacts, including project schedules, budgets, scope, risks, resources, and stakeholder plans
Lead day-to-day client project execution: facilitate meetings, manage client communications, run status updates, track tasks in Asana, and ensure milestones, dependencies, and decisions stay on track
Develop and manage project plans aligned to client goals, including scope definition, resource planning, risk mitigation, and budget tracking
Coordinate cross-functional teams, balance workloads, manage task intake and prioritization, and drive delivery tradeoffs across scope, timeline, and quality
Support the full client lifecycle, including onboarding, post-mortems, offboarding, and monthly utilization and retainer reconciliation
Proactively manage stakeholders, risks, and delivery quality; escalate issues early and apply continuous improvement best practices
Maintain accurate project documentation, reporting, and system hygiene (Asana, status reports, financial tracking)
Contribute to operational reporting and insights (delivery performance, utilization, capacity, timelines, financial guardrails) and support process and systems improvements
Qualification
Required
Mid-size / cross-functional projects: You've led workstreams, managed dependencies, handled stakeholders, and know how to escalate without being dramatic
Has led at least 1-2 projects end-to-end (or a major workstream) with measurable outcomes
Has managed cross-functional dependencies (not just their own team)
Has navigated scope change + stakeholder pressure without losing control of timeline/quality
Excellent knowledge of G Suite, Microsoft Office Suite, and Microsoft Teams
Strong working knowledge of project management systems (e.g., Asana)
Clear documentation and communication skills; strong attention to detail and problem-solving
Ability to multitask in a fast-paced, deadline-driven environment; self-directed with limited supervision
Proven ability to drive decisions, manage dependencies, and escalate effectively without direct authority
Bachelor's degree
4-7 years of related project delivery/project management experience (agency and/or B2B marketing preferred)
Experience setting up projects according to the Project Management Institute (PMI) standards
Certificate in Project Management (CAPM, or similar), PMP preferred
Preferred
Experience in Adobe Workfront project management platform (Certification as Adobe Workfront Project Management Professional, Developer Core Professional, or Developer Core Expert preferred)
Experience in global, multinational environments
Benefits
100% Remote, permanently
Monthly Utility Allowance
Personal and Professional Development Funding
Flexible Work Environment
Work From Home
Collaborating with senior marketing professionals with years of experience, pushing the envelope
The freedom to have fun, experiment, explore, and get creative in a supportive environment
Company
DemandLab
DemandLab is a technology focused marketing consultancy that provides its clients with revenue ecosystem solutions.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rhoan Morgan
CEO and Co-Founder
Julien Gasparac
Co-Founder
Recent News
Agility PR Solutions
2023-03-09
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