TForce Logistics · 1 day ago
Operations Coordinator
Addison, IL
Full-time
Onsite
Entry Level
$20/hr - $20/hr
2+ years expTForce Logistics Inc. is seeking an Operations Coordinator responsible for the daily coordination of service requests for pickups and deliveries. The role involves monitoring drivers, ensuring compliance with delivery specifications, and maintaining a clean loading area while supporting other operational functions.
E-CommerceFinancial ServicesFleet ManagementInformation TechnologyLogisticsOutsourcingTransportationWarehousing
Responsibilities
Monitoring 50+ drivers after dispatch
Determine throughout the day if resources need to be shifted to other areas to ensure 100% delivery compliance
Monitor phones and the dispatch board during the evening
Respond within 10 minutes to any callbacks, messages or cancellations
Encourage and motivate all drivers to meet maximum potential while maintaining delivery time specifications
Help drivers with load – out
Make sure loading area is clean and prepared for the next days load-out after all drivers have loaded
Maintain professionalism, respect, fairness and dignity in all driver relationships
Orientation and motivation as required relating to the drivers
Recognize and prioritize—alert for immediate dispatch
Identify and ensure all customers are given 100% performance on deliveries
Ensure on-time work completion and prompt pick-up in accordance with established standards of service
Provide assistance to other dispatch boards
Provide assistance to distribution as well as other departments
Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems
Perform 35-40% general warehouse duties including loading/unloading, sortation, etc…
Other duties as required
Qualification
Required
High School graduate or GED required
Must possess excellent knowledge of the city and suburb being dispatched
Minimum two years experience in the logistics industry
Must possess outstanding verbal communication skills
Must possess excellent interpersonal skills
Must possess the ability to work under pressure
Must possess a minimum of 6 months of computer skills
Must possess the ability to exercise good judgement
Must be able to lift more than 25lbs
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Company
TForce Logistics
North America’s leader in final mile same day and next day delivery.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase