Grainger · 1 day ago
Cross Reference On-Site Specialist
Riverside, CA
Full-time
Onsite
Entry, Mid Level
$24.91/hr - $31.16/hr
2+ years expGrainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Cross Referencing Onsite Specialist is responsible for supporting business growth by completing onsite customer data collection projects and identifying equivalent Grainger products, ensuring a positive customer experience through effective communication and collaboration.
HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management
Responsibilities
Apply working knowledge of MRO (Maintenance, Repair and Operations) industry and product information and to identify equivalent Grainger products for customer requests following established procedures
Travel up to 80% to customer locations to gather detailed product information about customer inventory needs
Arrange travel, file expense reports, submit project documents, and provide updates in accordance with project timelines under general guidance
Regularly communicate capacity and progress updates with team, leaders and other stakeholders
Develop and maintain proficient knowledge of the Grainger assortment and cross-referencing tools and processes
Share insights from daily work to support operational improvements and collaborate on enhancements based on stakeholder feedback
Qualification
Required
High School Diploma/GED or equivalent technical experience required
2+ years in MRO experience in sales or customer service or equivalent work experience in technical field (I.E. Production Maintenance, Electrical, Safety, Metal Working) required
In depth working knowledge of a wide variety of MRO industries and product lines
Ability to collaborate cross-functionally across all organizational levels to solve operational challenges
Ability to adapt to new technologies and processes under moderate supervision
Proficient in Microsoft Outlook, Excel, SharePoint, Smartsheet, and other standard office software
Ability to manage multiple priorities and meeting tight deadlines in fast-paced, detail-oriented environment
Benefits
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).
Company
Grainger
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.
10001+ employees
H1B Sponsorship
Grainger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (26)
2023 (15)
2022 (28)
2021 (14)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
D. G. Macpherson
Chief Executive Officer
Nancy Berardinelli-Krantz
Senior Vice President and Chief Legal Officer
Recent News
2026-01-20
Benzinga.com
2025-12-30
2025-11-08
Company data provided by crunchbase