CaptionCall by Sorenson · 17 hours ago
Installer/Trainer Part Time
United States
Part-time
Remote
New Grad, Entry Level
$14.01/hr - $19.52/hrCaptionCall by Sorenson is a leading provider of language services for the Deaf and hard-of-hearing. They are seeking a caring, customer service-oriented Installer/Trainer to train customers on using CaptionCall phones while providing installation and troubleshooting support.
Health CareVirtual Reality
Responsibilities
Install and troubleshoot CaptionCall phones
Courteously train customers on how to use the phone and its features
Promote the CaptionCall service
Assist Outreach Specialist with lead generation activities as needed
Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
Ability to meet or exceed Installer/Trainer expectations and maintain established goals set forth by department management
Complete service calls as assigned
Accurately maintain customer records
Complete required reports and submit invoices and feedback on customer interactions
Retrieve and clean phones of former customers
Maintain adequate inventory of equipment and supplies in order to service customers
Adapt to new responsibilities as necessary
Other duties as assigned
Qualification
Required
High School Diploma or GED
Provide excellent customer service
Ability to effectively communicate in English through reading, writing, speaking and listening
Ability to work evenings and weekends as needed
Ability to drive and travel via air as needed
Ability to tailor to unique needs of individual customers
Must be reliable, organized and punctual
Ability to adapt to constantly changing environments
Able to sit/stand for a long period of time in an office environment
Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
Regular and predictable attendance required
Preferred
Basic computer knowledge and experience
Sales experience
Experience working in the hearing health field
Experience working with senior citizens
Benefits
Mileage Reimbursement
Tablet Provided
Phone Provided
Growth Opportunities
Company
CaptionCall by Sorenson
CaptionCall by Sorenson provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone.
Founded in 2010
5001-10000 employees
H1B Sponsorship
CaptionCall by Sorenson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (9)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageRecent News
2025-03-03
Company data provided by crunchbase