Navitas Business Consulting, Inc. · 1 day ago
26-2231: Application Trainer – Employee Benefits & Health Insurance Platform - Location
Little Rock, AR
Full-time
Onsite
Entry, Mid Level
2+ years expNavitas Business Consulting, Inc. is an industry leader in digital transformation, providing technology solutions to drive digital acceleration for clients. The Application Trainer will design and deliver training for a new employee benefits and health insurance application, ensuring effective use of the system for enrollment and ongoing benefits administration.
Computer Software
Responsibilities
Develop a training plan aligned to implementation milestones, go-live readiness, and post-launch stabilization
Conduct audience analysis and define role-based curricula (e.g., employees, managers, HR/benefits admins, call center/support)
Create and maintain training materials: slide decks, job aids, quick-reference guides, SOPs, FAQs, and eLearning modules
Build scenario-based exercises reflecting real workflows (open enrollment, qualifying life events, dependent changes, evidence of insurability, confirmations)
Facilitate instructor-led training (in-person and virtual), workshops, office hours, and train-the-trainer sessions
Tailor delivery for varying levels of technical proficiency; ensure accessibility and clear, plain-language instruction
Reinforce key messages, process changes, and “what’s different” impacts to employee experience and HR operations
Partner with communications/change teams to drive awareness and reduce resistance
Track attendance, completion, assessments, and post-training feedback; adjust content based on outcomes
Maintain a knowledge base and update materials as application functionality or benefit rules change
Provide floor/virtual support during enrollment windows and early-life stabilization
Coordinate with help desk and product teams to identify recurring issues and close training gaps
Ensure training emphasizes proper handling of sensitive employees and benefits data (e.g., PHI/PII), appropriate access, and secure practices
Qualification
Required
2+ years of experience delivering end-user training for business applications (HRIS, benefits administration, insurance/claims platforms, or similar)
Demonstrated experience in instructional design and facilitation for both live and virtual audiences
Strong communication skills with the ability to translate complex workflows into clear guidance
Experience in creating training assets (PowerPoint, job aids, process guides) and supporting learning tracking process
Preferred
Working knowledge of employee benefits processes (eligibility, enrollment, life events, plan selection concepts)
Experience supporting benefits open enrollment cycles and time-sensitive training delivery
Familiarity with benefits-related regulations and concepts (e.g., HIPAA privacy principles, ACA concepts, COBRA administration concepts) as relevant to training messaging
Experience with eLearning authoring tools (e.g., Articulate, Captivate, Scribe) and virtual platforms (Teams/Zoom)
Change management exposure (communications planning, stakeholder enablement, adoption metrics)
Comfort operating in fast-changing implementations and tight timelines
Company
Navitas Business Consulting, Inc.
Incorporated in 2006, Navitas Business Consulting Inc, is a Woman-Owned, Small Business (WOSB) with areas of expertise in Cloud Migration, Data & Insights, Artificial Intelligence, Threat Intelligence, Cybersecurity, Agile PMO & Advisory and Healthcare.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Srinivas (Seenu) Talasila
Chief Growth Officer
Recent News
Company data provided by crunchbase