Orchard · 22 hours ago
Loan Processor
Charlotte, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
2+ years expOrchard is a company that simplifies the home buying and selling process, providing innovative tools and support for customers. The Loan Processor will handle operational aspects of mortgage transactions, ensuring compliance and exceptional customer service throughout the loan process.
Real EstateReal Estate InvestmentResidential
Responsibilities
Review and understand the client URLA for both purchase and refinance loan transactions
Review initial client documentation to loan structure and package loan submission
Breakdown underwriting conditions and communicate documents needed to clients
Calculate financials (income, assets, and liabilities) per lender requirements
Review, read, and understand client credit reports
Review and understand debt to income ratios
Respond to customers’ general questions, inquiries, and concerns while following escalation procedures when necessary
Manage loan transactions from initial submission to underwriting through clearance to close
Update customers, real estate agents, and title companies on the loan’s progress and status
Provide top-notch customer service by effectively communicating and cooperating with team members and customers
Process Conventional, FHA, VA, Non-QM, and Proprietary Bridge loans
Qualification
Required
2+ years experience with mortgage loan processing in Conventional, FHA, and VA loan types
Experience with wholesale processing and delegated processing (required)
Basic knowledge of Fannie/Freddie guidelines. Ability to problem solve underwriting conditions based on guidelines
Experience with managing loan volume of 15-20 closings per month
Experience with TPO/Broker processing model and mortgage POS and LOS systems required
Proficiency in DU/DO/LPA, as well as familiarity with FHA Connection and VA Portal
Excellent organization, communication, and time management skills
Analytical skills with strong attention to detail
Good judgment and the ability to work independently and ethically
Ability to multitask, work well under time constraints and within deadlines
Commitment to working as a team-player
Proficient in Microsoft Word, Outlook, Excel, and Google-Suite
Company
Orchard
Orchard is a real estate firm that specializes in buying and selling homes.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$472MKey Investors
AccompliceRevolution GrowthNavitas Capital
2021-09-09Series D· $100M
2020-09-10Series C· $86M
2020-01-07Series B· $36M
Leadership Team
Court Cunningham
Founder & CEO
Christopher Smith
President
Recent News
Broadcastnow
2025-10-09
Morning Brew
2025-09-25
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