Waffle House, Inc. · 12 hours ago
Information Systems Technician
Norcross, GA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrWaffle House, Inc. is a well-established restaurant chain known for its commitment to customer service and employee development. The Unit Information Systems Technician – Level 1 is responsible for providing technical support and managing equipment for restaurant operations, ensuring that associates have the necessary tools for efficiency.
Restaurants
Responsibilities
Provide technical support to restaurant managers and associates using phone, email, and remote support tools
Manage the shipping and receiving of computer, tablet, and POS equipment for restaurant locations
Image, deploy, and configure computers and devices for use in the field
Troubleshoot, refurbish, and prepare returned equipment for redeployment
Assist with inventory-related tasks, including setup of tablets and POS systems
Handle calls related to associate-facing websites and technology systems
Qualification
Required
Strong problem-solving skills with the ability to troubleshoot technical issues
Excellent communication skills and the ability to support users with varying technical experience
Ability to lift and move heavy boxes (approximately 50 lbs)
Reliable, organized, and detail-oriented
Familiarity with popular web browsers and smartphones
Proficiency in Microsoft Office products
Knowledge of or exposure to remote management software
Preferred
Associate's degree preferred or equivalent relevant experience
Benefits
Health & Wellness Package including medical, dental, vision and life benefits, and health-related activities
Employee Assistance Program free to all Associates and their household members
Paid time off up to 4 weeks and six paid holidays
Unlimited learning and development opportunities
Internal referral program
Community involvement and volunteer opportunities
Team building activities department and company-wide
Company
Waffle House, Inc.
Waffle House has been serving Good Food Fast® since 1955.
Founded in 1955
10001+ employees
H1B Sponsorship
Waffle House, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Venture Catalysts
2021-12-01Seed
Leadership Team
Bob Moore
CFO
Greg Bright
SENIOR PEOPLE DIRECTOR
Recent News
Yahoo Finance - Business Finance, Stock Market, Quotes, News
2026-01-17
2025-09-09
2025-09-09
Company data provided by crunchbase