Aquarion Water Company · 7 hours ago
Intern, Service
Aquarion Water Company is the public water supply company for over 750,000 people in Connecticut, Massachusetts, and New Hampshire. The Service Department is looking for an intern to assist with dispatching, customer communication, and supporting the Periodic Meter Change program.
Utilities
Responsibilities
Dispatching, assigning, and reviewing planned and emergent work for the EWC service team
Dispatching emergencies to service technicians
Responding to emails, calls, and Teams messages from peer departments and field staff
Contacting customers regarding escalation questions, scheduling large meters changes, and rescheduling appointments
Supporting the Periodic Meter Change program – Account reviews, Tag notification creation, manual letter launches, etc
Qualification
Required
High School Diploma required
Dispatching, assigning, and reviewing planned and emergent work for the EWC service team
Dispatching emergencies to service technicians
Responding to emails, calls, and Teams messages from peer departments and field staff
Contacting customers regarding escalation questions, scheduling large meters changes, and rescheduling appointments
Supporting the Periodic Meter Change program – Account reviews, Tag notification creation, manual letter launches, etc
Preferred
Dispatching experience preferred, but not required
Highly competent in Microsoft 365 applications, including SharePoint and Teams
Excellent verbal and written communication skills
Good time management and ability to work independently
Bachelor's degree in progress preferred, but not required
Company
Aquarion Water Company
Aquarion Water Company is the public water supply and wastewater treatment company for more than 780,000 people in 73 cities and towns in Connecticut, Massachusetts and New Hampshire.