Remote Help Desk Support jobs in United States
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Talentoma · 1 day ago

Remote Help Desk Support

Talentoma is hiring a Remote Help Desk Support professional to assist users with basic technical issues and system navigation. The role involves providing step-by-step guidance to ensure users can work efficiently without disruptions.

Staffing & Recruiting

Responsibilities

Respond to support tickets and user requests
Assist with login issues and account access
Guide users through basic troubleshooting steps
Log issues and resolutions accurately
Escalate technical concerns when required
Participate in team knowledge-sharing sessions

Qualification

Technical support experienceComputer proficiencyWritten communicationVerbal communicationProblem-solving mindset

Required

Comfortable using computers and web-based tools
Strong written and verbal communication skills
Patient and solution-oriented mindset
Reliable internet and home office setup

Preferred

Previous technical support experience

Benefits

Fully remote role
Paid training and documentation access
Flexible scheduling
Growth into technical or senior support roles

Company

Talentoma

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At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.

Funding

Current Stage
Early Stage
Company data provided by crunchbase