Talentoma · 1 day ago
Remote Help Desk Support
Talentoma is hiring a Remote Help Desk Support professional to assist users with basic technical issues and system navigation. The role involves providing step-by-step guidance to ensure users can work efficiently without disruptions.
Staffing & Recruiting
Responsibilities
Respond to support tickets and user requests
Assist with login issues and account access
Guide users through basic troubleshooting steps
Log issues and resolutions accurately
Escalate technical concerns when required
Participate in team knowledge-sharing sessions
Qualification
Required
Comfortable using computers and web-based tools
Strong written and verbal communication skills
Patient and solution-oriented mindset
Reliable internet and home office setup
Preferred
Previous technical support experience
Benefits
Fully remote role
Paid training and documentation access
Flexible scheduling
Growth into technical or senior support roles
Company
Talentoma
At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
Funding
Current Stage
Early StageCompany data provided by crunchbase