Agility Partners · 15 hours ago
Desktop Analyst
Columbus, Ohio Metropolitan Area
Contract
Hybrid
Entry, Mid Level
2+ years expAgility Partners is seeking a qualified IT Support Technician for a major technology refresh project. The role involves providing technical support in a client-facing environment, solving hardware and software issues, and managing asset records.
Venture Capital
Responsibilities
Providing in-person, phone, and remote support for hardware and software issues
Assisting with PC deployments, installations, and technology refresh activities
Troubleshooting and resolving incidents in collaboration with users, vendors, and IT teams
Managing and updating asset records accurately in ServiceNow
Qualification
Required
2+ years of experience in a technical support, desktop support, or IT services role
Strong working knowledge of Windows operating systems, hardware, and basic networking
Experience supporting users in a client-facing or walk-up IT environment
Familiarity with ServiceNow or similar IT asset and ticketing systems
Proficiency with Microsoft Excel (VLOOKUPs, pivot tables, managing lists)
Strong written and verbal communication skills
Associate's or Bachelor's degree in Computer Science or equivalent hands-on experience
Company
Agility Partners
Agility Partners is a medical device company that develops device therapy for the treatment of congestive heart failure.
51-200 employees
H1B Sponsorship
Agility Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.08M2013-11-13Seed· $0.08M
Leadership Team
Alan Kutasy
Founder & CEO
Robert Moyer
President and Co-Founder
Company data provided by crunchbase