PNC · 3 hours ago
Detection & Investigation Analyst Lead - Outbound Zelle Fraud
OH - Strongsville
Full-time
Onsite
Mid, Senior Level
$37K/yr - $61K/yrPNC is a financial services company that focuses on delivering the best experience for customers through a united workforce. The Detection & Investigation Analyst Lead role involves leading fraud detection efforts, analyzing suspicious transactions, and minimizing organizational risk related to fraud.
BankingFinanceFinancial Services
No H1B
Responsibilities
Outbound Zelle fraud support
Analyzing cases generated from the enterprise fraud detection systems
Talking with customers whose transactions are suspicious of potential fraud
Card Free ATM fraud support
Analyzing cases generated from the enterprise fraud detection systems
Reporting of suspected fraud
As requested, tasks to help sustain and improve department processes and procedures
Qualification
Required
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Assessing and effectively managing all of the risks associated with their business objectives and activities
Preferred
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
Founded in 1845
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
Recent News
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