Aptonet · 2 days ago
Pendo Tech Lead
United States
Contract
Remote
Entry, Mid Level
$30/hr - $36.50/hr
1+ years expAptonet is looking for a Pendo Technical Lead to support their Organizational Change Management team in digital transformation initiatives. This role involves creating and optimizing in-app guidance and analytics using the Pendo platform to enhance user adoption and engagement.
Enterprise SoftwareInformation TechnologyStaffing AgencyTraining
Hiring Manager
Erika Ham
Responsibilities
Create high-quality internal, customer-facing in-app content using Pendo, including badges, walkthroughs, and guides
Partner closely with Change Management Specialists and Product Managers to identify in-app content needs proactively
Optimize in-app UI/UX through A/B testing and engagement analysis
Support QA and testing of Pendo in-app content
Troubleshoot issues in collaboration with Pendo Support and account teams
Leverage Pendo analytics to analyze user behavior and provide actionable recommendations
Support digital adoption metrics, analytics requests, and problem-solving initiatives
Act as a subject matter expert on Pendo capabilities
Assist with training team members and stakeholders on content creation and analytics usage within Pendo
Collaborate with external vendors on content development, analytics, and technical troubleshooting
Stay current on Pendo product enhancements, industry trends, and best practices
Identify and recommend process improvements to internal stakeholders
Qualification
Required
Bachelor's degree required
Basic Pendo knowledge required; 1+ year of hands-on Pendo experience strongly preferred
Strong analytical mindset with attention to detail
Excellent time, project management, and organizational skills
Strong written and verbal communication skills
Ability to work independently in a remote environment
Preferred
Familiarity with HTML and CSS
Salesforce experience (plus, not required)
Company
Aptonet
Aptonet delivers innovative IoT, operations research, mobility & web solutions along with staffing services with a focus on professionalism.
201-500 employees
H1B Sponsorship
Aptonet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (9)
2022 (13)
2021 (9)
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase