PreSales Collective · 12 hours ago
Staff Solutions Engineer, Spend
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$160K/yr - $220K/yr
5+ years expAirwallex is a unified payments and financial platform for global businesses. The Staff Solutions Engineer will collaborate with Engineering, Product, and Sales teams to ensure a world-class customer experience through effective API integrations and technical solutions.
Communities
Responsibilities
Work with account executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes
Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualise the successful target state
Identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best developer experience
Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction
Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan
Qualification
Required
Bachelor's degree in a STEM discipline, with strong academic achievements
5+yrs experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, IT consultant, etc
Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions
Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
Experience integrating RESTful APIs into web applications
Preferred
Knowledge of the payments domain / financial services will be advantageous
Prior experience working on integrations with major accounting platforms such as Xero, NetSuite, Fusion Cloud and QuickBooks on various use cases
Passionate about learning and actively seeks out knowledge
Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
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