Desert Diamond Casinos & Entertainment · 22 hours ago
Host/Hostess II
Tucson, AZ
Full-time
Onsite
New Grad, Entry LevelDesert Diamond Casinos & Entertainment is seeking a Host/Hostess II to maintain efficient and courteous food and beverage operations. The role involves greeting guests, providing knowledgeable service, and ensuring a positive guest experience in a team-based environment.
CasinoMedia and Entertainment
No H1B
Responsibilities
Provides excellent guest service to all guests
Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided
Accepts and confirms reservations daily
Greets and seats guests to their dining table
Operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required
Computes bills, itemizes lists and balances tickets
Responsible for cash handling and tendering checks
Manages floor seating and schematic set up
Handles reservation system with accurate maintenance of data base and information
Maintains a neat, orderly and stocked host/hostess desk
Maintains seating charts and organization of reservations including knowledge of dining room and entryway
Maintains proper attendance in accordance with casino policy
Contributes to a team effort and accomplishes related results as required
Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations
Ensures all menus are wiped down, free of spots or stains, and complete
Ensures entry doors are clean, free of debris
Check with managers to assure there are no large or private parties scheduled
Distributes and tracks evenly all guests to servers
Keeps constant contact with the servers and the kitchen staff to obtain a smooth service
Must have high energy and motivated personality
Due to changes and modification in the job from time to time, we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time
Qualification
Required
High school degree or GED preferred
Recent experience in the restaurant field as a server or host; restaurant must be a considered a fast casual dining establishment with host like duties, preferred
Must be 18 years of age or older
No felony, theft or stealing convictions
Must be able to successfully pass a pre-employment drug/alcohol screen
Must be able to pass a background investigation
Must obtain and maintain gaming license
Ability to communicate, read, and write clearly in basic English
Ability to demonstrate outstanding guest service at all times
Ability to service guests in a professional appearance and manner
Strong ability to follow instructions and work in a stressful and busy environment
Ability to obtain a Food Handlers card
Ability to obtain TIPS certification
Knowledge of cash handling
Knowledge of dining and food maintenance operations and guest service
Knowledge of all menu items
Knowledge of Arizona Title 4 Liquor Laws regarding Alcohol service and assertive in the enforcement of said alcohol law
Knowledge of POS system and or reservations system
Knowledge of internal controls and commitment to follow, consistently
Company
Desert Diamond Casinos & Entertainment
Desert Diamond Casinos & Entertainment is an entertainment destination in Arizona.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase