Manager, Customer Programs jobs in United States
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TE Connectivity · 1 day ago

Manager, Customer Programs

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. The Sr. Manager, Customer Programs will engage with customers to advocate their needs, facilitate communication between internal teams, and drive strategies to win critical programs.

AutomotiveElectrical DistributionHardwareManufacturingSoftware
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H1B Sponsor Likelynote

Responsibilities

Customer Advocacy
Frequent engagement with assigned customer(s) and translate their voice into the organization
Liaison between customer and internal functions (engineering, product management, operations, etc.)
High-level strategy collaboration with the customer
Track customer schedules, TE schedules, roadmaps, and critical deliverables
Commercial Team Alignment
Coordinate with Sales and Product Management for developing key customer growth strategies and deliverables to customers (messaging, pricing, schedules, capacity plans, production ramps), etc
Monitor customer pulse and prioritize what are must-haves to win customer design-ins
Monitor commercial impact of TE decisions and/or customer pivots
Build a relationship with key contacts within the customer’s organization
Internal Messaging and Alignment
Drive regular program updates and actionable outcomes with the senior executive team
Align multiple internal teams towards customer strategy and direction changes
Back-channel communication internally and externally to facilitate alignment and quick decision making
Manage and monitor escalations from customers and drive communications internally and externally
Tactical Initiatives
Tackle gaps and roadblocks across the organization as needed
Drive the pace and sense of urgency within the organization to ensure customer expectations are met
Bridge customer requests with internal functions for speedy resolution
Pull in the right people at the right time

Qualification

Product ManagementTechnical Program ManagementSales ExperienceManufacturing KnowledgePresentation SkillsAI/Cloud ExperienceNetworking KnowledgeInterpersonal SkillsStrategic Thinking

Required

Bachelor's degree required
15-20+ years of experience that covers elevated customer-facing roles
15-20+ years of experience that covers driving complex large-scale technical programs
15-20+ years of experience that covers manufacturing knowledge
15-20+ years of experience that covers senior leadership communication internally/externally and awesome presentation skills
Product Management experience
Technical Program Management experience
Engineering or an equivalent technical role experience
Sales or customer facing role experience

Preferred

MBA preferred
Big Plus: Connector, Cable or adjacent industry
Big Plus: Familiarity/experience with AI/Cloud hyperscalers, data centers, compute, networking, storage applications

Benefits

Health insurance
401(k)
Disability
Life insurance
Employee stock purchase plan
Paid time off
Voluntary benefits

Company

TE Connectivity

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TE Connectivity provides and markets engineered electronic components, network solutions, and specialty products.

H1B Sponsorship

TE Connectivity has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (75)
2023 (103)
2022 (93)
2021 (81)
2020 (76)

Funding

Current Stage
Public Company
Total Funding
$3.1B
2025-04-29Post Ipo Debt· $1.47B
2025-01-28Post Ipo Debt· $782.37M
2024-07-30Post Ipo Debt· $350M

Leadership Team

T
Terrence R. Curtin
Chief Executive Officer
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Heath A. Mitts
Chief Financial Officer
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Company data provided by crunchbase