Viva Senior Living · 9 hours ago
Marketing & Sales Director
South Bend, IN
Full-time
Onsite
Director/ExecutiveViva Senior Living is committed to providing compassionate care and services to residents. They are seeking a Marketing & Sales Director responsible for achieving maximum occupancy and revenue potential while developing referral relationships and managing sales processes.
Hospital & Health Care
Responsibilities
Responsible for achieving maximum occupancy and total revenue potential, generating new prospects, and converting prospects into residents
Responsible for coordinating move-ins and move-outs of residents
Creating “referral” relationships from business partners
Answer telephone inquiries, schedule visits, conduct tours and close sales as needed
Process all required information necessary to complete a successful move-in
Business development and lead management
Maintains or grows occupancy to maximum levels
Identifies and develops professional referral sources
Ensure that the department operates within budget
Complete weekly and monthly reports
Schedule and promote special functions, lectures and seminars related to marketing
Develop and implement advertising
Participate in development of effective sales and marketing plan
Participates in new resident orientation and welcoming process
Participates in General Orientation Program
Manage and appropriately categorize Prospects and Leads by using Viva’s standards and protocols to establish follow-up communication
Demonstrates solid understanding of Viva Senior Living’s programs
Plan and provide an engaging and driven presentation style with the ability to communicate to the Prospect the benefits of living in a Viva Community
Utilize outstanding Interpersonal skills to cultivate family relationships as well as seek to establish new business prospects
Maintain a general knowledge of the competition and be able to speak to why Viva is the ultimate choice in Senior Living
Work collaboratively with Executive Director and Regional Marketing Director
Maintain detailed Lead and Prospect Information
Build your identity in the marketplace as the representative of the Viva, and be seen as the solutions provided in this area of Senior Living
Performs other duties as required
Qualification
Required
Must possess, at a minimum, a high school diploma or a GED
Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights
Must adhere to Viva Senior Living's attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook
Must be able to read, write, speak and understand English
Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones
Must adhere to all facility policies and procedures
Must be able to move intermittently throughout the workday
Must be able to cope with the mental and emotional stress of the position
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met
Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
May be necessary to assist in the evacuation of residents during emergency situations
Company
Viva Senior Living
Find the extraordinary in the everyday.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase