United Airlines · 22 hours ago
Director - Digital Compliance
Chicago, IL
Full-time
Onsite
Director/Executive
$171K/yr - $223K/yr
8+ years expUnited Airlines is a global company that operates in hundreds of locations around the world, and they are seeking a Director of Digital Compliance. This role is responsible for defining and operating United's global digital compliance programs, ensuring regulatory obligations are met while supporting business operations.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Define and operate United’s global digital compliance programs, including SOX ITGC, PCI DSS, privacy-related obligations, and other regulatory or contractual requirements
Establish the compliance operating model, including governance, standards, roles and responsibilities, escalation paths, and decision frameworks
Translate regulatory and policy requirements into practical, technology-aligned control expectations that can be consistently executed across teams and platforms
Own the end-to-end lifecycle of digital compliance programs: planning, implementation, ongoing operation, measurement, and continuous improvement
Ensure compliance activities are embedded into technology delivery, operations, and supplier management — not treated as stand-alone exercises
Oversee remediation strategy and prioritization, ensuring issues are addressed in alignment with business risk, impact, and operational realities
Direct internal and external assurance activities (e.g., audits, certifications, assessments) as validation mechanisms for program effectiveness
Ensure testing and evidence collection are efficient, repeatable, and aligned to the underlying control intent
Act as the primary point of accountability for successful certifications and regulatory outcomes, while minimizing disruption to delivery teams
Partner across Cybersecurity and Digital Risk, Privacy, Legal, and Enterprise Risk teams to identify, assess, and manage compliance-related risks
Interpret patterns of noncompliance to inform systemic improvements rather than isolated fixes
Provide leadership with clear insights into compliance posture, trends, and risk-based recommendations
Work closely with Digital Technology, product teams, and business leaders to operationalize compliance requirements at scale
Enable teams with clear guidance, playbooks, and tooling to meet compliance obligations efficiently
Serve as a trusted advisor, helping stakeholders navigate regulatory complexity without unnecessary friction
Drive ongoing improvement of digital compliance processes, controls, and tooling
Leverage automation, standardization, and data-driven metrics to improve efficiency and transparency
Monitor regulatory changes and evolving expectations; proactively adapt programs to remain current and effective
Lead, coach, and develop high-performing compliance professionals
Build a culture focused on ownership, accountability, pragmatism, and continuous improvement
Qualification
Required
Bachelor's degree in Cybersecurity, Information Technology, Risk Management, or related field
8+ years of experience in digital compliance, cybersecurity risk, or governance functions
At least 2 years leading teams
Demonstrated experience building and operating enterprise compliance programs (not just performing audits)
Strong understanding of security and technology control frameworks and how they apply in large, complex environments
Proven ability to communicate effectively with executives, technical teams, and business leaders
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Preferred
Master's degree
Certifications such as CISA, CRISC, CISSP, or CISM
Experience modernizing compliance through automation and integrated GRC tooling
Background working in regulated or large-scale enterprise environments
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-22
2026-01-22
2026-01-22
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