Methodist Le Bonheur Healthcare · 1 day ago
Director, Organizational & Talent Development
Memphis, TN
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expMethodist Le Bonheur Healthcare is committed to making an impact on a meaningful scale and strives to be an employer of choice. The Director of Organizational & Talent Development is responsible for accelerating leadership and talent development across the organization, managing training initiatives, and fostering a purposeful and inclusive culture.
Health CareHealth DiagnosticsHospitalMedicalPersonal HealthWellness
Hiring Manager
Edward M.
Responsibilities
Develops and expands leadership development programs, initiatives and delivery of strategic learning solutions, including planning, content development, execution, evaluation, curriculum development and continuous learning in accordance with ICAET standards
Creates and facilitates critical learning initiatives and organizational strategy and impact, with a focus on talent development programs such as career pathing and mentoring, tied to advancing diversity, equity and inclusion for candidates to leader roles
Works closely with senior leaders to translate the current and future development needs into L&D strategies and practices that help grow emerging leaders, builds excellent management, and supports high performing teams at MLH
Collaborates with internal HR business leaders to assess performance gaps and respond to organizational development issues through creative and innovative programs to accelerate leadership and management competencies needed to improve business results. Consults with key stakeholders in the development, planning, and execution of culture-shaping strategy that aligns the workforce with strategic goals of the organization
Partners with external vendors as needed to enhance overall program design and experiential learning programs to increase leadership effectiveness. Partners with HR stakeholders on processes that contribute to workforce retention, such as succession planning, onboarding improvements and other development pursuits
Creates and communicates development pathways for Associates and Leaders in support of talent development and succession planning initiatives that are user-friendly, using various blended learning methods and evolving technology
Implements training and development initiatives that are driven by strategic performance needs of the organization. This includes needs assessment, curriculum and course design, program and course development, piloting and delivery scheduling and evaluation
Supports the delivery and facilitation of leadership programs to include workshops, coaching, presentations, group discussions, leadership forums, and team simulations delivered via all types of modalities, including face-to-face and virtual classroom
Supports the development of business related experiential learning solutions as well as individualized talent solutions to include a range of experiences and exposure opportunities for front-line and experienced leaders
Ensures leader support and reinforce development plans for their direct reports by providing appropriate training, coaching, and experiences to grow their capabilities as they pursue their career goals
Researches industry trends, technology, best practices and proactively leverage L&D metrics and analytics to inform and re-imagine curriculum decisions and designs and elevate our capability to the next level
Build an L&D budget based on the cost and benefits of solutions that support strategic priorities over the next five years
Analyzes Associate feedback and performance data, to measure, identify and eliminate performance gaps
Develops partnerships and affiliations with various providers and organizations to optimize and promote family and patient-centered care. Serves as key partner in building the patient and family centered care environment and experience
Provides consultation, design and implementation of processes that build Associate engagement at the system, facility and department unit level
Provides consultation in assessing team effectiveness and facilitating the design and implementation of appropriate interventions
Serves in conjunction with other roles and capacities within the organization that support the development of the leader competencies defined by MLH as desired behaviors in all individuals in leadership positions
Revises and manages the Leader and Associate Performance Evaluations process
Leads and supports change management activities for major projects as well as organizational or process change
Oversees LMS Admin in obtaining and maintaining IACET course approvals
Creates and shares progress and learning completion reports with HRDs and operational leaders. Produce ad hoc reports using data available in LMS and/or other sources, maintaining data integrity
Ensures upkeep of training records related to IACET through agreed processes. Administers evaluation process and compiles evaluation responses in accordance with IACET annual reporting requirements
Qualification
Required
Bachelor's Degree Organizational Development
management experience in corporate leadership development, performance management, and/or development consulting 5-7 years
Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment
Experience teaching, and/or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence
Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.)
Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development
Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills
Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems
Strong communication (written and verbal), organizational, analytical and problem-solving skills
Negotiation and persuasion skills with the ability to build win-win solutions
Ability to work without close supervision or professional guidance and to exercise independent judgement
Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians
Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc
Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals
Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians
Ability to plan and schedule tasks and projects and to maintain control of own workflow
Skill in developing and implementing short term and long-range plans
Preferred
Bachelor's Degree Education
Bachelor's Degree Organizational Leadership
Master's Degree Education
Master's Degree Instructional Design
Master's Degree Organizational Development
Company
Methodist Le Bonheur Healthcare
Methodist Le Bonheur Healthcare is a comprehensive network dedicated to enhancing the health and outcomes of patients.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services Administration
2021-07-01Grant· $1M
Leadership Team
Monica Wharton
Executive Vice President and Chief Operating Officer
Kate Dowd
SVP and Chief Legal Officer
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