Talentoma · 7 hours ago
Remote Customer Success Manager
United States
Full-time
Remote
Mid Level
$4,200/mo - $4,800/moTalentoma is seeking a proactive Remote Customer Success Manager to build long-term relationships with clients and ensure they achieve value from our services. This role focuses on retention, engagement, and strategic support, making it ideal for someone who enjoys guiding customers through their journey.
Staffing & Recruiting
Responsibilities
Manage a portfolio of assigned client accounts
Conduct regular check-ins to assess satisfaction and usage
Identify opportunities to improve customer engagement and retention
Address concerns and coordinate solutions across departments
Maintain detailed client notes and performance records
Contribute insights to improve onboarding and support processes
Qualification
Required
Experience in customer success, account management, or client services
Strong organizational and relationship-building skills
Comfortable analyzing customer feedback and usage trends
Professional communication style
Dedicated remote work environment
Benefits
100% remote work
Performance-based growth opportunities
Paid training and development resources
Supportive and collaborative team culture
Company
Talentoma
At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase