CVS Health · 3 days ago
HR Solutions People Partner
CVS Health is dedicated to building a world of health around every individual by providing a compassionate health experience. The People Partner role is a critical member of the HR team, focusing on operational excellence, data-driven insights, and strategic HR support to enhance colleague experience and improve HR processes.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Serve as primary HR support for leaders and colleagues on inquiries across the employee lifecycle (e.g., staffing, pay, benefits, leave, policy)
Partner with HR Shared Services and COEs to research, resolve, and close HR service issues
Perform root cause analysis and recommend solutions to prevent recurrence
Ensure timely, accurate communication and follow-up to colleagues and leaders
Deliver accurate and timely HR data, dashboards, and reporting (e.g., turnover, staffing, engagement, talent)
Translate data into insights, themes, and recommended actions for HRBPs and leaders
Identify trends in tickets, staffing, engagement, or operational compliance to support continuous improvement
Contribute to automation efforts and standardization of reporting tools
Drive leader self-service by educating managers on HR processes, systems, and policies
Create and deliver leader learning content (live sessions, vignettes, guides, job aids)
Help leaders understand their role in hiring, performance, policies, and talent processes
Use ticket trends to inform targeted leader enablement strategies
Identify systemic HR issues and propose process improvements or operating model enhancements
Partner with HRSS, HCM, and COEs to improve workflows, reduce repeat tickets, and enhance colleague experience
Standardize processes, templates, and best practices across divisions
Participate in enterprise HR transformation projects, technology pilots, and innovation efforts
Qualification
Required
5–7 years of HR or related work experience
Strong problem‑solving, judgment, and decision‑making skills
Proven ability to collaborate and build relationships across teams
Strong communication and customer service orientation
Analytical skills with ability to interpret data and identify trends
Demonstrated ability to handle complex issues with discretion
Proficiency with Microsoft Office Suite (Excel, PPT, Teams, Word)
Bachelor's degree required or equivalent work experience
Preferred
Experience working in a matrixed HR environment, including Shared Services, COEs, or HR Generalist support
Society for Human Resource Management Certified Professional (SHRM-CP) or similar type certification preferred
Experience supporting both transactional HR processes and strategic HR initiatives
Exposure to Workday or similar HRIS platforms
Experience with reporting automation, dashboards, or data visualization tools
Ability to influence without authority
Demonstrated growth mindset and ability to support change and continuous improvement
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
Recent News
The Journal Record
2026-01-23
2026-01-23
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