Manager, Lot Operations jobs in United States
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Cox Enterprises · 1 day ago

Manager, Lot Operations

Cox Automotive is a leader in transforming the automotive industry through technology and exceptional customer experiences. The Manager, Lot Operations is responsible for overseeing night shift operations, managing daily activities, and ensuring efficient vehicle logistics and customer service.

AdvertisingBroadcastingDigital MediaTelecommunications
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Growth Opportunities
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Responsibilities

Manages and provides direction to supervisors, teams and team members
Ensures systems are in place to efficiently and effectively manage quality work in accordance with company policy and customer expectations
Reviews work volumes, plans and continuously monitors staffing levels to ensure efficiency, quality work and effective customer service
Oversees the full range of Lot Operations activities including:
Vehicle check-in
Vehicle movement from check-in to appropriate sales lanes
Vehicle receipt, stock-in and numeration
Post-sale vehicle movement
Reviews team performance against key performance indicators and metrics; develops and executes strategies for improvement
Resolves problems as they arise, including situations such as missing, damaged and late vehicles
Develops and provides weekly reporting on Lot Operations and metrics to Lot Operations and Vehicle Operations leadership
Maintains and builds relationships with current customers, including auction, dealer, commercial and others
Collaborates with other departments and management – ensuring ongoing communications, coordination of activities and a high quality of customer service both internally and externally

Qualification

Management skillsLeadership experienceDecision-making skillsVehicle logisticsAS400 experienceComputer knowledgeReconditioning experienceDriving multiple vehicle typesCommunication skillsOrganizational skills

Required

Ability to work Monday - Friday 5:30 PM - 3:00 AM
Equivalent combination of education and work-related experience
High School Diploma and 10 years of relevant experience in related field. ~OR~
Bachelor's Degree and 6 years of relevant experience in a related field ~OR~
Master's Degree and 4 years of relevant experience in related field. ~OR~
Ph.D and 1 years of relevant experience in related field
1 year of experience in a leadership role
Effective management and decision-making skills
Excellent communication and interaction skills
Effective management, decision-making, and organizational skills
Good computer and software knowledge essential
Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception

Preferred

Reconditioning and/or body shop experience
AS400 experience
Ability to drive multiple vehicle types, including standard shift, automatic, 5th wheel, semi, RV, and boats

Benefits

The flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Company

Cox Enterprises

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Cox Enterprises is a communications, media, and automotive services company.

Funding

Current Stage
Late Stage
Total Funding
$1.7M
2014-12-15Grant· $1.7M

Leadership Team

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Alexander Taylor
Chairman and Chief Executive Officer
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Patrick O'Boyle
Senior Vice President of Corporate Development
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Company data provided by crunchbase