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San Francisco Giants · 20 hours ago

Luxury Suites and Premium Seating Assistant

Oracle Park, SF

Part-time

Onsite

New Grad, Entry Level

$27/hr - $27/hr

The San Francisco Giants are an iconic franchise in the sports world, dedicated to providing exceptional service to their clients and guests. They are looking for a part-time Luxury Suites and Premium Seating Assistant to help enhance the premium experience for top clients during the 2026 baseball season, focusing on relationship building and administrative support.

Sports

Culture & Values

Responsibilities

Deliver prompt, accurate, and courteous service to premium clientele

Develop strong rapport with premium clients and their guests, creating lasting connections

Play a vital role in internal ticket processing and account maintenance across various Giants Front Office platforms, ensuring all client information is up-to-date

Consistently go above and beyond to create memorable ‘wow’ moments for premium clients by celebrating special milestones like birthdays and anniversaries

Earn trust and work seamlessly with different teams within the SF Giants organization

Offer essential project support to senior leadership, including the Director, Memberships, the Senior Manager of Suites and Premium Services, and the Senior Vice President of Ticket Sales and Premium Seating

Be instrumental in developing forward-thinking strategies by evaluating partnerships and investments that enhance brand and financial performance

Qualification

Customer service experienceGoogle Document EditorTickets.comSalesforceLeadershipTeam collaborationAttention to detail

Required

Proven experience in customer service with excellent verbal communication and the ability to manage complex situations

Proficient with Google Document Editor (Sheets, Docs, PowerPoint, Outlook) and preferably experienced with Tickets.com, Salesforce, and database management

Highly organized with strong attention to detail and the ability to prioritize multiple initiatives in a fast-paced environment

Demonstrated leadership in motivating teams and delivering exceptional service to high-profile clients, while excelling as a collaborative team member

Flexible to work non-traditional hours (including Giants home games and potential post-season events), capable of standing for long periods, and able to lift up to 35 lbs

Preferred

You are an authentic, inspiring and positive team member

You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals

You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen

Benefits

Indemnity healthcare through Healthy SF

Medical, dental and prescription coverage

Access to Giants tickets

Dedicated mental health support

Hybrid working environment

Transportation benefits

Wellness programs

Paid time off including half day Fridays during the season and an extended holiday break

Company

San Francisco Giants

The San Francisco Giants are a Major League Baseball (MLB) team based in San Francisco, California.

Founded in 1883

San Francisco, California, USA

51-200 employees

https://www.mlb.com/giants

Funding

Current Stage

Growth Stage

Total Funding

unknown

Key Investors

Sixth Street

2025-03-18Corporate Round

Leadership Team

Colin Cahill

SVP, Player Performance and Wellness

Bryan Srabian

Vice President, Brand Development & Digital Media

Recent News

Business Wire

Sixth Street Raises €3.75 Billion for Third European Direct Lending Fund

2026-01-16

Bizjournals.com Feed (2025-11-12 15:43:17)

Sports investor Richard Chaifetz joins San Francisco Giants ownership group

2026-01-09

Sports Business Journal

Take a bow: S.F. Giants purchase local Curran Theatre

2025-12-20

Company data provided by crunchbase