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Motley Rice · 6 hours ago

Client Services

Mount Pleasant, SC

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Motley Rice is one of the nation’s largest plaintiffs’ litigation firms, advocating for the rights of workers, families, consumers, and investors. They are seeking motivated professionals for various Client Services roles to contribute to the firm's success and reputation in the legal industry.

Consulting

Hiring Manager

Lauren Jahnke

Responsibilities

Please include your desired and position(s) with your submission

As one of the nation’s largest plaintiffs’ litigation firms, Motley Rice advocates for the rights of workers, families, consumers and investors and aggressively seeks justice for people and institutions harmed by wrongdoing and negligence

We have several Client Services opportunities available currently and are seeking motivated professionals to join our dynamic team and be part of a firm where your support skills will make a significant impact on our firm's success and reputation in the legal industry!

Available positions include Medical Records Request Specialist, Data Entry Specialist, Intake Specialist and Client Contact Specialist

For ALL of these roles, exceptional attention to detail, reliability, organizational skills, the ability to successfully meet deadlines, and excellent communication are essential

WORKING HOURS: Medical Records Request - FT, M-F 8:30am-5pm or 9am-5:30pm. Data Entry Specialist - FT, M-F 8:30am-5pm or 9am-5:30pm. Intake Specialist - FT, M-F 8:30am-5pm or 9am-5:30pm. Client Contact Specialist can be FT or PT. FT shifts can be M-F 9am-5:30pm, 2pm-10pm M-F, OR 2-10pm 4 weekdays (consistent week-to-week) AND Saturdays 9am-5pm. For PT, shift can be Saturday ONLY 9am-5pm

WORKING CONDITIONS: Work is performed in a normal heated or air-conditioned office environment

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. This job description must not be misconstrued as a promise of employment, nor deemed as an employment contract

Qualification

Customer service experienceMedical records experienceHigh volume call handlingBilingual proficiencyLegal field experienceAttention to detailReliabilityOrganizational skillsCommunication

Required

Exceptional attention to detail

Reliability

Organizational skills

Ability to successfully meet deadlines

Excellent communication

Preferred

Customer service experience, excellent customer support focus

Experience working with medical records (for the Records role)

Experience handling a high volume of inbound/outbound calls (for Client Contact role)

English/Spanish bilingual proficiency a PLUS for Client Contact role

Experience in the legal field a super plus!

Company

Motley Rice

Motley Rice is a law firm specializing in plaintiff litigation cases.

Founded in 2003

Mount Pleasant, South Carolina, USA

201-500 employees

http://motleyrice.com

Funding

Current Stage

Growth Stage

Leadership Team

Previn Warren

Partner

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