Cariloop · 4 days ago
Care Coach
United States
Full-time
Remote
Senior Level
5+ years expCariloop is a care company dedicated to supporting caregivers through personalized guidance and resources. As a Care Coach, you will provide emotional support and assistance to individuals navigating the complexities of caregiving, ensuring they have access to the necessary resources and services.
Child CareDocument ManagementElder CareHealth CareInformation TechnologySoftwareWellness
Responsibilities
Evaluate member needs by responding to caregiver inquiries via portal outreach
Provide one-on-one coaching, emotional support, and guidance to caregivers throughout their caregiving journey
Educate members on available resources, services, and support networks in their surrounding communities
Assist members with navigating matters related to care recipients’ health and wellbeing, insurance, financial resources, and various care support needs
Serve as a point of contact for answering questions, providing information, and explaining resources involved in navigating the healthcare system, education system, insurance claims, or legal matters related to caregiving
Manage the logistics of caregiving such as assisting members in identifying qualified caregivers, scheduling appointments, educating and providing guidance on common caregiving tasks, supporting with IEP/504 meetings, etc
Provide timely support to members by responding to inquiries or communications via phone or Cariloop’s member portal within 2 hours of outreach
Collaborate with internal team members and external stakeholders, such as healthcare providers, social workers, or other related caregiving providers to effectively manage the coordination of caregiving support services
Maintain accurate and compliant records of coaching sessions, care support plans, communications, and resources provided to members with the utmost integrity and according to HIPAA and privacy regulations
Qualification
Required
An active license and/or certification in your area of expertise within the state of residency, such as LSW, LMSW, LCSW, LPN, RN, LNHA, CCM, COTA, OT, RT, or PT
5+ years of experience providing caregiver support, managing care coordination, or working in a clinical, social work, or healthcare administration setting
Ability to work with a diverse population of individuals, age groups, and adults or children with disabilities and special needs
Knowledge and familiarity with caregiving's physical, financial, and mental health implications, including stress, grief, and burnout
Ability to multi-task to accomplish workload efficiently
Ability to work from home with dedicated space for phone call communication
Preferred
Bachelor's degree in nursing, psychology, social work, or a related field of study is preferred
Bilingual proficiency in French or Spanish is a plus
Benefits
Comprehensive medical, dental, and vision insurance coverage
Employer contributions to 401k retirement plans and Health Savings Accounts (HSA), empowering you to build a secure financial future while taking care of your present needs.
Company-sponsored life, short-term, and long-term disability insurance, providing peace of mind in both anticipated and unforeseen life events
Access to Cariloop's member portal and services for both you and your family, offering a wealth of resources and support in navigating your caregiving journey
Annual stipends through our partner UrbanSitter, providing access to trusted care for your entire household, spanning childcare, tutoring, pet sitting, housekeeping, and senior care services
Open time-away policy and 14 paid company holidays yearly, promoting self-care and work-life balance, reflecting our commitment to Loopers’ well-being
Quarterly mental health days where all Loopers are encouraged to disconnect and recharge for the day
Paid volunteer time away, allowing all Loopers to make a positive impact in our communities
Fully paid caregiver leave for all Loopers, reflecting our commitment to supporting caregivers within our own company
And more!
Company
Cariloop
Cariloop is a B2B company that helps families manage the care needs of loved ones by connecting them to a caregiver support platform.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$43.05MKey Investors
Noro-Moseley PartnersPatterson Thoma Family Office
2024-04-09Series C· $20M
2021-07-09Series B· $15M
2020-05-26Series A· $6M
Leadership Team
Lisa Leighton
Vice President of Strategic Development
Recent News
2025-11-20
Company data provided by crunchbase