AIG · 1 month ago
Broker Director
PA-Philadelphia
Full-time
Onsite
Mid, Senior Level
5+ years expAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions, and they are seeking a Broker Director to manage relationships with retail brokers. The role involves driving financial results, promoting growth, and collaborating with various stakeholders to ensure alignment and success in broker engagements.
BankingFinancial ServicesInsurance
Responsibilities
Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers
Tasked with driving the financial results and managing assigned retail brokers within a market, the Broker Director will create clear goals that are defined and designed to:
Promote profitable growth and/or retention and expand desired mix of business
Ensure AIG is deriving insights, value and results out of consulting or data services purchased from retail brokers
Support AIG’s efforts to execute goals locally consistent with national commitments to/from retail brokers
Leverage AIG platforms such as 360, Salesforce and others to apply KPIs / measure success
Develop and facilitate relationships with internal and external stakeholders
Work closely with both Distribution (other Broker Directors, Client Directors, Broker & Market leadership, Wholesale & Alternative distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities and target accounts with assigned brokers
Coordinate with colleagues on the AIG International team to ensure alignment and coordination around management of applicable global business plans
Own the broker performance scorecard, contribute to monthly and quarterly measurement reviews and articulate the health of broker relationships using data, to the NA Leadership Team
Travel regularly to broker offices within their market (cadence and format to be determined with Broker & Market Leader and Executive based on the health of the broker relationship)
Regular meetings with broker partners and appropriate level of Distribution leadership team to review results and adjust strategies/target where needed
Collaborate and develop execution strategies of growth products with AIG Product teams
Develop execution strategies with the Broker & Market Executive (or Leader) and Product leadership with KPIs to support them
Ensure absolute alignment with broker agreements and strategy
Drive growth culture with assigned brokers on areas of growth and retention by Product
Working with Distribution Analytics to: develop market and product level target account initiatives and relationship expansion. drive pipelining initiatives at the local level for assigned brokers. ensure monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Executive and Leader) and Product Leaders; use that data to drive opportunities for alignment and profitable growth/retention strategies
Qualification
Required
Strong sales background, negotiation skills and presentation skills required
A passion for innovating and leading change
Must possess strong business acumen, process, project management and data orientation, and be able to professionally and tactfully manage sensitive and confidential information
Must possess relevant technical grounding and ability to understand and articulate product strategies and differentiators
Demonstrate adaptability, actively leaning into AIG's learn-it-all culture
Strong written and verbal communication skills are required to communicate directly with senior leadership within AIG and the dedicated broker relationships
Preferred
5+ years' experience in broker and/or carrier relationship management, underwriting or commercial insurance broking is strongly preferred
Benefits
Total Rewards Program
Health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
Recent News
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