TP · 23 hours ago
Consulting Engineer
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTP is a global, digital business services company that helps brands streamline their business in meaningful ways. As a Consulting Engineer, you will be responsible for the installation, integration, customization, and delivery of Cisco Software products, with a focus on cloud and networking orchestration and automation, primarily for a single customer in Austin, TX.
CRMCustomer ServiceOutsourcingTechnical Support
Responsibilities
This role is largely focusing on a single customer based in Austin, TX who is looking for Enterprise networking expertise to help optimize their Catalyst Networks in the US
The role will be part of a lifecycle services rendered
The responsibilities will include 5-day consulting (both onsite & remote) of customer on their network services, as part of a practice services engagement
The Role connects with internal stakeholders, customers and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results
Decisions impact the achievement of customer, operational, program or service objectives
Contribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development
Interacts effectively with Engineering to solve complex problems, identifies serviceability issues and drives resolution of the issues with Engineering and other organizations
Provides technical expertise and guidance to resolve complex customer problems in support of critical issues
Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies
Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry
Recognized as a technical expert and leader in their technical domain
Independently applies knowledge and experience in creating solutions for customer outcomes
Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables
Initiates review of ideas and technical objectives within and across Services. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-time perspective for results
Works independently, with guidance in complex situations only. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel
Qualification
Required
Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 8+ years related experience
Expert level (e.g. CCIE, CCNP) or equivalent relevant certification desired
Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization and/or security
Ability to apply critical thinking to function effectively in ambiguous circumstances
Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally
Client facing experience. Ability to be onsite once a week or twice a week, at the customer location
Preferred
Cisco DevNet certification is preferred
Benefits
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Company
TP is a global digital business services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.03B2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO
Leadership Team
Daniel Julien
Chairman and CEO
Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
Recent News
2025-12-03
2025-11-25
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