Virgin Voyages · 21 hours ago
Sr. Lead - Hotel Operations Sourcing
Plantation - FL
Full-time
Hybrid
Senior Level, Lead/StaffVirgin Voyages is a cruise company focused on providing unique travel experiences, and they are seeking a Sr. Lead Hotel Operations Sourcing to manage sourcing and vendor performance activities for their Hotel Operations. This role involves leading the Request for Pricing (RFP) process, tracking cost performance, and collaborating with various teams to ensure quality and value in their offerings.
LeisureTourismTravel
Responsibilities
Manage the Request for Pricing (RFP) process for equipment, consumables and amenities across all Hotel Operations areas, from requirements definition through evaluation and award
Partner with the Fleet Operations team to coordinate the RFP process for food and beverage categories, ensuring alignment to quality standards, menu strategies and brand positioning
Work with The Apollo Group and other third parties to track actual unit costs versus planned, identifying errors, overcharging and process breakdowns, and following up to secure corrections and credits
Work with The Apollo Group to define long-term category strategies for Hotel Operations to optimize cost, quality, and supplier performance
Ensure all sourcing decisions support Virgin Voyages’ sustainability policy
Track forecast equipment, food and beverage cost savings and cost increases versus actuals; report monthly results including item- and vendor-level variances by rate and volume
Build and maintain tools and reporting that provide visibility to cost performance, savings realization and key sourcing initiatives for Hotel Operations leadership
Work with The Apollo Group Purchasing and Logistics team to ensure quality issues, shortages, substitutions and loading exceptions are followed up and resolved in line with contract terms and service level expectations
Liaise with Hotel Operations shoreside department heads (e.g., Housekeeping, Food & Beverage, Sailor Services, Crew Services) to identify issues, risks and opportunities within each area related to sourcing, product selection, quality and cost
Develop and present cost-saving and value-enhancing proposals to operations teams, including business cases that quantify financial impact and operational implications
Support contract implementation and ongoing vendor performance management, ensuring that negotiated pricing, specifications, service levels and reporting requirements are understood and adhered to. Manage contract documentation practices, including following the company approved ZIP process for contract storage, visibility, and documentation control standards
Collaborate with Finance, Hotel Systems and Apollo teams to ensure alignment between sourcing assumptions, budgets, forecasts and actual performance at both fleet and ship level
Support continuous improvement of purchasing, inventory and logistics processes impacting Hotel Operations, identifying standardization, consolidation and efficiency opportunities
Prepare and deliver clear presentations and updates for Hotel Operations leadership on sourcing initiatives, realized savings, emerging risks and recommended actions
Foster strong, professional relationships with internal stakeholders and external partners, representing Virgin Voyages’ brand values in all negotiations and supplier engagements. Take the lead on supplier relationship management practices to position Virgin Voyages as a customer of choice
Qualification
Required
Degree in Business Administration or a related field, or equivalent relevant job experience
Experience as a purchasing agent, purchasing manager or in a similar role with responsibility for sourcing, RFx processes, vendor management and cost control; hospitality, cruise or broader travel/retail experience preferred
Solid understanding of inventory and supply chain management concepts and their impact on cost, quality and service levels
Proficiency in Microsoft Office or Google Workspace equivalents and purchasing/procurement software; strong skills in spreadsheets for cost analysis and variance reporting
Excellent communication skills, both written and verbal, with the ability to simplify complex information and influence stakeholders at multiple levels
Strong critical thinking, analytical and negotiation skills, with a data-driven approach to decision-making
Strong planning and organizational skills, with the ability to manage multiple concurrent RFPs, projects and deadlines
Ability to work independently and with minimal direction in a fast-paced, rapidly changing environment while maintaining high attention to detail and follow-through
Ability and willingness to travel to PortMiami for ship visits and to The Apollo Group in Miami (up to twice per month), and occasionally to other locations as business needs require
Company
Virgin Voyages
Virgin Voyages is a lifestyle travel brand that offers cruise vacations across different destinations.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.8BKey Investors
Ares ManagementBlackRockPatricof Co
2023-09-07Private Equity· $550M
2022-08-16Private Equity· $550M
2021-11-11Private Equity
Leadership Team
Nirmal Saverimuttu
Chief Executive Officer
Andy Schwalb
CIO & CTO
Recent News
The Orlando Sentinel
2025-12-15
Company data provided by crunchbase