RJW Logistics Group · 13 hours ago
AI Engineer - Platform
Elk Grove Village, IL
Full-time
Onsite
Mid, Senior Level
3+ years expRJW Logistics Group is seeking an AI Engineer to serve as the technical steward of their enterprise AI platform. This role involves ensuring the platform's correctness, reliability, and scalability while managing technical configurations and evaluating AI-generated responses for accuracy.
Transportation/Trucking/Railroad
Responsibilities
Own the technical configuration, governance, and ongoing optimization of the enterprise AI platform
Develop and maintain a deep understanding of LLM behavior, retrieval mechanisms, ranking, and prompt interpretation as they apply to enterprise knowledge and data access
Evaluate AI-generated responses for accuracy, completeness, grounding, and alignment with expected intent, identifying patterns of failure or degradation
Establish processes for reviewing prompt behavior and response quality across both knowledge-based and data-oriented queries
Define and maintain content indexing strategies, including inclusion/exclusion criteria and structural considerations for sources such as SharePoint, Teams, Jira, Confluence, and email
Design and oversee ingestion and refresh processes to ensure indexed content remains current, relevant, and well-governed
Support and implement technical integrations that improve platform accessibility and usability, such as Microsoft Teams or other internal tools
Assess the technical feasibility and implications of integrating additional systems over time (e.g., CRM platforms, financial systems, analytics platforms like Microsoft Fabric)
Evaluate new platform features, model updates, and vendor capabilities, documenting impact and recommending adoption or mitigation strategies
Create and maintain technical documentation, platform standards, and operational runbooks related to AI behavior, indexing, and governance
Support enablement efforts by providing technical guidance and reference materials for users building low/no-code agents within the platform
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field required
3-6 years of experience in software engineering, data engineering, analytics platforms, or AI-adjacent technical roles
Strong working knowledge of large language models, retrieval-augmented systems, and common enterprise AI failure modes (hallucinations, overgeneralization, stale context)
Ability to reason why an AI system produces a given answer and how changes in data, prompts, or configuration affect outcomes
Experience working with enterprise content systems and a solid understanding of structured vs. unstructured data tradeoffs
Technical comfort with APIs, integrations, authentication, and data flows, even when working within vendor-managed platforms
Detail-oriented mindset with a strong bias toward correctness, consistency, and repeatability
Clear written communication skills, particularly for documenting technical behavior and constraints in an understandable way
Comfortable operating in an evolving platform environment where the 'right' answer may change as models and features evolve
Sound judgment in balancing platform capability, risk, and operational practicality
Preferred
Experience working with enterprise search, knowledge platforms, analytics tools, or AI-powered systems preferred
Prior exposure to evaluating or supporting LLM-based solutions in production environments strongly preferred
Experience in Warehousing, Logistics, or other operationally complex domains is a plus
Company
RJW Logistics Group
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost.
1001-5000 employees
H1B Sponsorship
RJW Logistics Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Todd Davenport
Chief Financial Officer
Condy Dixon
Chief Operating Officer
Company data provided by crunchbase