NEOGOV · 1 week ago
Administrative Associate II - Hudson
Hudson, WI
Full-time
Onsite
Entry Level
$19.83/hr - $22.43/hr
2+ years expNEOGOV is seeking an Administrative Associate II to provide administrative and customer service support for the Health and Human Services Department in St. Croix County. The role involves serving as a receptionist, handling customer requests, and performing various clerical duties to support the department's operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as receptionist, assist visitors, and direct calls to appropriate resources
Performs general clerical duties: typing, filing, photocopying, emailing, assembling packets, and preparing mail
Processes incoming and outgoing mail, generates correspondence, and manages postage
Receives payments, balance petty cash, and maintain accurate records per financial policies
Requests and manages office supplies, maintains office equipment, and coordinates service needs
Performs backup duties such as accepting paperwork/payments for economic support. May also provide backup coverage to check in clients for Behavioral Health services
Creates public resource materials, processes program-specific data and maintains client records
Prepares and accurately completes documents, correspondence, and reports, and performs other administrative professional functions as related and necessary to meet the needs of the customers and department
Coordinates training and travel reservations for staff
Assists managers and colleagues with special projects and events as requested
Other duties as assigned
Qualification
Required
High School Diploma/equivalent
Two (2) years' work experience in business office/administrative support position
Must successfully pass criminal and caregiver background checks
Ability to perform accurate, detailed work independently under tight deadlines
Strong organizational, prioritization, and time management skills
Proficiency with modern office practices, procedures, and equipment
Familiarity with County policies, local government operations, and standard office software
Strong communication skills to interact effectively with staff, supervisors, and the public
Ability to maintain confidentiality and handle sensitive information
Capacity for sound judgment, problem solving, and adaptability to stressful situations
Ability to analyze and prepare organizational and functional reports from research data
Knowledge of the use of a multi-line telephone system
Ability to type accurately at a reasonable rate of speed
Ability to operate standard office equipment and perform word processing and/or data entry
Ability to work the allocated hours of the position
Ability to communicate effectively in written and verbal forms
Proficient in workplace English, grammar, and spelling
Ability to explain information clearly to diverse audiences and read County policies, procedures, and manuals
Ability to perform mathematical calculations
Ability to understand and effectively carry out verbal and written instructions
Ability to interpret and implement local policies, procedures, and Federal, State, and local regulations
Strong problem-solving and analytical skills to define issues, exercise sound judgement, and develop effective solutions
Ability to maintain self-control, adapt to stressful situations, and work accurately with attention to detail
Excellent organizational and time management skills to meet deadlines
Work occasionally requires exerting up to 10 pounds of force and regularly involves sitting, standing, speaking, hearing, and repetitive motions
Tasks may occasionally include walking, stooping, kneeling, crouching, crawling, and reaching with hands and arms
Standard vision, vocal communication, and hearing are required to process information, exchange ideas, and analyze written or computer data
Work is performed in a moderately noisy environment with no exposure to environmental conditions
Work is primarily in an office setting and involves working with a diverse clientele, including individuals from varying backgrounds and life circumstances
Preferred
Interest in administration or human services is a plus
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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