CrossCountry Mortgage, LLC · 21 hours ago
Office Operations Specialist
LC10636 - 1607 West High Street, Bryan, OH
Full-time
Onsite
Entry Level
1+ years expCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement. The Office Operations Specialist role is focused on providing exceptional customer service and administrative support to management, ensuring efficient office operations.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Answer all incoming telephone calls, routing to the appropriate person or voicemail; update telephone directories as needed
Maintain conference, training, and meeting room calendars
Provide management with administrative support on a variety of projects; maintain discretion in handling all management requests
Post and maintain social media platforms
Type, format and produce documents such as proposals, presentations, correspondence, and standard reports
Establish and maintain record keeping and filing systems for the branch
Maintain a calendar and contact database, schedule appointments, make travel or conference arrangements, and arrange meetings and conferences for an assigned work group
Display a high level of customer service to clients
Assist the branch manager in any duties needed
Perform all other duties as requested or assigned
Qualification
Required
High School Diploma or General Equivalency Diploma (GED) from an accredited institution
1+ years of experience in a similar administrative role
Experience handling confidential information
Experience making independent decisions and being detail oriented
Experience performing multiple tasks at once and completing projects with minimal supervision
Excellent communication, organization and problem-solving skills
Skilled in professionalism and effectively working with senior management
Skilled in customer service while being responsive to client issues and concerns
Proficient with commonly used office software, including but not limited to Microsoft Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications
Benefits
Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2025-12-18
2025-12-10
2025-11-20
Company data provided by crunchbase