Lennox · 1 day ago
Residential National Account Advocate (HVAC)
Manassas, VA
Full-time
Onsite
Senior Level
$68K/yr - $89K/yr
5+ years expLennox is a leader in HVAC and refrigeration solutions with a commitment to excellence and innovation. They are seeking a Residential National Account Advocate to provide inside sales support and customer service for national accounts, focusing on order processing, inventory management, and customer relations.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Shares a portfolio of national accounts within a team setting and collaborates to complete work in an efficient and effective manner
Handles internal and external customer inquiries via phone and email communication with a high level of professionalism and finesse
Establishes and maintains good customer relations by providing timely, professional, and accurate service to internal and external customers
Works closely with the distribution, marketing, stores, and salesforce teams to ensure internal and external customer expectations are met
Qualification
Required
Requires an associate degree and at least 5-8 years related experience
Requires strong abilities with building internal and external relationships, listening, persuading, negotiating, and managing time
Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Must exhibit solid written and verbal communication skills
Must be very proficient in Microsoft Office Suite (Excel), Salesforce CRM platform and SAP
Preferred
Bachelor's degree preferred
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase