United Aesthetics Alliance · 16 hours ago
Patient Coordinator - Med Spa
Woodbury, MN
Full-time
Onsite
Mid Level
$22/hr - $22/hr
3+ years expUnited Aesthetics Alliance is a med spa that believes confidence is beautiful. As a Patient Coordinator, you will welcome patients and guide them through their aesthetic journey, ensuring an exceptional experience from start to finish.
Hospital & Health Care
Responsibilities
Greet patients warmly in person and on the phone—set the tone for a five-star experience
Schedule consultations, injectable treatments, skincare services, and laser appointments
Manage appointment reminders, confirmations, and follow-up communication
Present treatment plans, pricing, promotions, and financing options to patients
Guide new patients through paperwork, intake, and EMR documentation (Nextech)
Communicate effectively with providers about patient goals and expectations
Maintain accurate patient records and documentation in our EMR system
Ensure HIPAA compliance and uphold all patient privacy protocols
Collaborate with clinical and administrative teams to streamline operations
Support special promotions and events by answering patient inquiries and booking appointments
Participate in training sessions, meetings, and ongoing learning to stay current with industry trends
Represent Skin Artisans with professionalism, polish, and kindness—every day
Qualification
Required
3-5 years of experience in healthcare, aesthetics, or high-end customer service
Excellent communication and organizational skills
Ability to multitask and stay calm in a dynamic environment
Strong computer proficiency (Microsoft Office; EMR experience a plus)
Passion for aesthetics, skincare, and helping people feel confident
Preferred
Experience in a med spa, cosmetic dermatology, or plastic surgery practice
Working knowledge of medical terminology, HIPAA regulations, and patient intake procedures
Nextech EMR experience
Benefits
3 weeks of PTO in year one, increasing over time
Paid holidays, including your birthday
Up to 4 hours paid time off annually for personal medical/dental appointments
Employee discounts on services and skincare
Company
United Aesthetics Alliance
UAA is a flourishing community of clinically differentiated plastic surgery practices and affiliated medical spas.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase