Saxbys · 8 hours ago
Student Cafe Executive Officer (SCEO) - Saint Joseph's University
Philadelphia, PA
Full-time
Onsite
New GradSaxbys is a company focused on experiential learning through café operations, and they are seeking a Student Café Executive Officer (SCEO) for a six-month full-time role. The SCEO will lead a team, engage with the community, and manage financial operations while gaining valuable experience in running a café.
CateringCoffeeFood and BeverageRestaurantsRetail
Responsibilities
Ascertain the training needs and offer appropriate coaching and direction to the team while providing regular feedback
Complete café-level Human Resources responsibilities including progressive discipline, payroll, and separations
Partner with Talent Development department to identify and assist with the development of the internal talent pipeline
Work with the Recruiting team to identify ways to bring in new talent to their cafes
Conduct monthly One-on-Ones with team members to discuss development opportunities
Identify creative ways to constantly engage and retain their team members
Conduct monthly team lead Meetings and quarterly team meetings to discuss strategic updates
Communicate regularly through verbal and written communication (weekly team emails and team meetings) to make sure all team members are aware of the café’s goals and objects
Develop and lead community relationships to ensure that your Saxbys café is an integral part of the community that it serves
Plan and execute (in-café events) community outreach initiatives to drive top line sales
Work with the Social Impact Manager to support Saxbys social impact mission of education and opportunity by utilizing the café to hold events and partner with local organizations
Instill and maintain a culture of hospitality and servant leadership
Utilize public speaking skills to promote the SCEO role by speaking to university classes and student organizations on campus
Create locally-driven marketing plans that engage the community
Effectively support and execute seasonal product roll outs
Strengthen public relations skills by participating in media training to properly communicate Saxbys’ Experiential Learning Program and Culture
Learn and apply best practices to drive four-wall profitability
Work with their Head of Area Operations to identify opportunities to meet and exceed sales goals and use operational tools to monitor costs to increase profitability
Assist with the development and implementation of policies and procedures to enhance operational efficiency
Monitor and report on café staffing levels to achieve and maintain the operational requirements while meeting or exceeding labor goals
Analyze and manage Profit and Loss Statements by completing Weekly Financial Reviews and reporting to the executive and accounting teams on labor, inventory management, and top line sales
Assist in the preparation and service of menu drinks and food items
Ensure ServSafe standards are upheld to maintain café cleanliness including all service spaces, guest seating areas, and bathroom facilities
Manage cash by preparing daily cash deposits
Monitor and manage product availability and waste through inventory counts
Take lead on ordering and invoicing for product and supplies
Create weekly schedules to ensure appropriate labor per café volume
Ensure the safety of the café, guests, and team members
Qualification
Required
Experience in team development and leadership
Ability to provide feedback and coaching to team members
Knowledge of Human Resources responsibilities including progressive discipline, payroll, and separations
Experience in recruiting and talent development
Strong verbal and written communication skills
Ability to develop and lead community relationships
Experience in planning and executing community outreach initiatives
Public speaking skills
Ability to create locally-driven marketing plans
Knowledge of financial management and Profit & Loss statements
Ability to analyze and manage financial reports
Experience in operational support and café operations
Knowledge of food safety standards (ServSafe)
Ability to manage cash and prepare daily cash deposits
Experience in inventory management and ordering supplies
Ability to create weekly schedules for labor management
Company
Saxbys
Saxbys is a national education company – disguised as a coffee company – on a mission to Make Life Better by supporting and empowering the next generation of leaders and entrepreneurs through experiential learning.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.6M2022-12-08Series Unknown· $0.6M
Leadership Team
Nick Bayer
CEO and Founder
Haley Samsi
Chief of Staff & SVP of Business Partnerships
Recent News
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