NEOGOV · 1 day ago
Marketing & Communications Coordinator
Spokane, WA
Full-time
Onsite
Entry Level
$26.15/hr - $34.50/hr
1+ years expNEOGOV is seeking a Marketing & Communications Coordinator to support the marketing and communications functions for Spokane Airports. This role focuses on digital content creation, visual storytelling, and event coordination to enhance brand promotion and community engagement.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Produce and design graphics for both digital and print materials, including flyers, billboards, brochures, web content, digital ads, and social media graphics
Write and edit materials for diverse channels and audiences, including social media posts, website posts, and media briefs
Respond to social media posts and answers requests for information. Advises supervisor and other departments of concerns and questions brought by the public
Identify, recommend and develop marketing tactics to support Airport’s communications needs and goals
Coordinate and facilitate outreach efforts, including educational tours and external community engagement opportunities
Support the planning and implementation of events ranging from large-scale community events to smaller in-terminal activities
Track, analyze, and provide reports on performance metrics for various communications channels
Anticipate and meet the needs of internal and external customers. Work collaboratively with other Airport departments, external stakeholders, and community partners on projects, events, and communication needs
Positively represent the Airport various community events, networking opportunities, and industry conferences
Perform other duties as assigned
Qualification
Required
1-3 years of related marketing, communications and/or customer relations experience
Bachelor's degree in journalism, marketing, communications, or related field
A combination of education and experience may be considered in meeting the minimum requirements for this position
Valid driver license, free of serious or frequent traffic violations
Present in a professional manner and with excellent interpersonal skills in order to establish and maintain good working relationships with others
Deliver excellent internal and external customer service
Maintain confidentiality and handle sensitive information appropriately
Be a self-starter and able to work independently and with a team. Work as a contributing, collaborative member of a team
Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and changing priorities
Deep curiosity, eager to learn & grow, and ability to thrive in an agile team environment
Prioritize a variety of tasks with little supervision and use good judgment
High level of organization and time management skills while balancing multiple projects in a fast-paced environment
Organize information into a coherent and meaningful format with attention to detail
Communicate effectively both verbally and in writing. Read, write, speak and understand English
Able to quickly learn and retain concepts that may be unfamiliar
Show a high level of professional poise and personal bearing to deal with people including a clear speaking voice
Knowledge of website design and content management
Knowledge of social media platform development and management
Knowledge of basic photography and design principles
Knowledge of design and editing software, including Adobe Creative Suite, Adobe Photoshop and Canva
Be of good moral character and able to adhere to professional ethical standards of conduct as a public employee working in the public administration and operation of airports
Subject to a ten (10) year background check for security clearance
Must be able to obtain and maintain an Airport security badge as a condition of employment
Requires the ability to lift, carry, push and pull objects up to 30 pounds
Job functions require sitting for extended periods; standing and walking frequently; and occasionally stooping, kneeling, bending, lifting, carrying, and reaching
Extensive wrist and hand movements required for frequent keyboarding and use of office equipment
Ability to perform close work to read and use computer required
Ability to continuously exchange information through listening and talking with customers, coworkers, representatives of community organizations and other individuals required
Ability to be mobile community wide for appropriate business needs required
Preferred
Previous public-sector, customer relations and/or airport experience will be helpful
Benefits
Currently, we cover employee at 100% and dependents at 90% of the premium cost.
We offer four plan choices for medical coverage (includes vision) through Kaiser Permanente.
The Airport contributes to a Health Savings Account (HSA) for high deductible plans and a Health Reimbursement Account (HRA) for the other plans.
Dental coverage is through MetLife.
Additionally, the Airport provides life insurance at two times the annual salary.
Optional life insurance is also available.
Short term and long term disability is also provided by the Airport.
Retirement is through the Washington State Department of Retirement System - PERS Plan.
The Airport provides an employee assistance program through BHO, and an employee wellness program.
Parking is provided.
The Airport recognizes 11 holidays.
Vacation is earned at eight (8) hours a month for the first five (5) years and increases every five (5) years.
Sick leave accrues at eight (8) hours a month.
The Airport also provides military and jury leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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