JEA · 18 hours ago
Manager, Network Infrastructure
Jacksonville, FL
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expJEA is responsible for managing essential utility services, and they are seeking a Manager for Network Infrastructure. This role involves leading the enterprise network and network security infrastructure, ensuring services are secure and compliant while managing a specialized team and the associated budget.
CommunitiesConsumer ElectronicsEnergyRenewable Energy
Responsibilities
Lead the design, engineering, configuration, operation, and lifecycle management of JEA’s enterprise IP network, including Core, Distribution, Access, WAN, wireless, remote access, and cloud connectivity
Direct operations and lifecycle management of network security platforms, including next-generation firewalls, load balancers, VPN, DNS/DHCP, internet edge, and cloud networking solutions
Establish and maintain network strategies, standards, roadmaps, and reference architectures aligned with Technology Services and enterprise objectives
Ensure network availability, performance, and capacity meet defined service levels through effective monitoring, analysis, and proactive risk mitigation
Lead incident response, service restoration, and root-cause analysis for network and network-security events, driving corrective actions and continuous improvement
Own and enforce configuration, change, and release management processes for all network devices and services, including compliance with regulatory and internal change-management requirements
Ensure network security controls, logging, and configurations meet applicable regulatory and industry frameworks in coordination with Cybersecurity and Compliance teams
Maintain accurate and current network documentation, including diagrams, inventories, standards, and operational runbooks to support audits, storm response, and operational continuity
Plan, prioritize, and manage network-related projects and initiatives in coordination with the PMO, infrastructure teams, OT/SCADA, and external vendors
Lead or participate in RFPs, RFIs, technical evaluations, and contract negotiations for network hardware, software, support, and managed services
Manage network-specific O&M budgets, licenses, support contracts, and lifecycle investments, ensuring fiscal stewardship and alignment with strategic priorities
Plan, organize, coach, and evaluate assigned staff; establish clear performance expectations and development plans aligned with the JEA Scorecard and strategic initiatives
Provide leadership in safety and wellness and ensure safe work practices for all network staff
Support storm, emergency, and after-hours operations by leading or coordinating network response activities, including on-call escalation and incident command participation as required
Promote a culture of accountability, collaboration, customer service, and continuous improvement within Network Services
Stay abreast of and comply with local, state, and federal legal requirements; enforce adherence to requirements
Performs other job-related duties as assigned
Qualification
Required
A Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline
Eight (8) years of experience in network engineering or information technology
A valid driver's license is required prior to employment and must be maintained during employment in this classification
Preferred
Three (3) or more years of leadership experience preferred
CCNP/CCIE, PCNSE, F5-CA, Aviatrix, CISSP, or ITIL are preferred
Company
JEA
JEA is a community-based electric, water and sewer utility in Jacksonville, Florida, dedicated to safety, reliability and customer satisfaction.
1001-5000 employees
H1B Sponsorship
JEA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jay Stowe
Managing Director and CEO
Brad K.
Chief Information Officer
Recent News
Seattle TechFlash
2025-08-26
Company data provided by crunchbase