Holman · 20 hours ago
Service Receptionist - Porsche North Miami
North Miami, FL
Full-time
Onsite
Entry Level
$20/hr - $23.40/hr
1+ years expHolman is a family-owned, global automotive services organization, and they are seeking a Service Receptionist to join their new Porsche North Miami dealership. The role involves serving as the first point of contact for customers, answering calls, and providing excellent customer service while supporting various administrative tasks.
AutomotiveSales Automation
Responsibilities
Serve as the first point of contact for visiting customers
Answer incoming calls promptly, screen them, and forward as appropriate
Greet employees, clients, and visitors, ensuring proper check-in procedures are followed
Deliver excellent customer service by embodying our mission and values
Engage with customers to understand their automotive needs
Direct customers to the appropriate department: sales, service, or parts
Use professional telephone etiquette and communication techniques
Provide basic information to callers with general inquiries
Make follow-up calls related to Service department functions
Assist management with clerical tasks as needed
Ensure compliance with data protection policies
Support departmental projects and perform general administrative duties without disrupting call flow
Perform other duties and special projects as assigned
Qualification
Required
Minimum 1 year of relevant experience in customer service, front desk, or administrative roles
Strong communication skills and a professional appearance
Friendly and engaging demeanor
Ability to listen carefully and retain information accurately
Excellent interpersonal skills, both in person and on the phone
Team-oriented, flexible, and able to multitask effectively
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Company
Holman
Holman offers a unique set of complementary services that address your changing needs.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hurren
Chief Financial Officer
Glenn A Gardner
COO
Recent News
2024-05-05
Company data provided by crunchbase