Midi Health · 19 hours ago
Clinical Operations Specialist
United States
Full-time
Remote
Mid Level
$70K/yr - $80K/yr
3+ years expMidi Health is a company focused on transforming care for women in midlife. They are seeking a Clinical Operations Specialist to support the efficiency and effectiveness of clinical operations, working closely with clinical leaders to develop and implement standard operating procedures and enhance operational excellence.
Health CareMedicalTherapeuticsWomen's
Responsibilities
Develop, document, and implement SOPs and protocols to standardize clinical operations
Conduct thorough research to identify root causes of operational challenges and propose practical, evidence-based solutions
Continuously evaluate existing processes, workflows, and procedures to identify areas for improvement using principles from Lean Six Sigma, total quality management, and other continuous improvement methodologies
Lead initiatives to streamline operations, reduce waste, and improve overall efficiency
Help manager calendars for clinical leadership; record and distribute meeting minutes as needed
Partner with the Medical Director, Clinical Directors, and other Clinical Operations Leaders to align operational improvements with organizational goals and integrate clinical and operational perspectives in decision-making
Serve as a liaison between clinical staff and administrative leadership to ensure seamless communication and implementation of initiatives
Manage multiple projects related to process improvement, ensuring timely completion and alignment with organizational priorities
Track and report the progress and outcomes of improvement initiatives, providing actionable insights to leadership
Facilitate training sessions and workshops to educate staff on new processes and protocols
Analyze data to assess the effectiveness of current operations and monitor the success of implemented changes
Utilize performance metrics to support recommendations and provide regular updates to the Practice Administrator and leadership team
Collect, evaluate, and analyze key performance metrics for Clinician Workforce
Regular reporting on key trends and findings, shared with relevant teams
Identify unusual data trends, investigate root causes, and provide data-driven solutions with clear action plans
Assessment of current metrics, with recommendations for improvement
Updated SOPs for handling system downtimes for Clinicians
Regularly update clinical workflows based on clinical guidelines
Oversee projects in conjunction with Clinical Leadership
Inform key stakeholders of progress, blockers, and items for reconsideration or escalation
An analysis of existing protocols with recommended improvements
Suggested workflow enhancements to improve productivity
Structured reports identifying operational challenges and continuous improvement strategies
Qualification
Required
Bachelor's degree
3 or more years of work experience in a dynamic environment of telemedicine/healthcare startup and/or large multi-clinic hospital system
Minimum of 2 years experience leading complex, cross-functional projects leveraging data, insights, and strategic planning
Self-motivated and highly reliable, with excellent time management and project management skills
Strong organization skills with excellent attention to detail
Exceptional written and verbal communication skills
Experience working in a fast-paced and rapidly growing environment
Ability to learn new systems and programs quickly
Demonstrated commitment to a diverse and inclusive work environment
Strong experience in adapting communication to a diverse audience that may include: medical assistants, Nurse Practitioners & physicians, Executive / C-Suite and operations
Proficient in G-Suite
Preferred
Familiarity with healthcare and/or mission-driven businesses
Genuine interest in improving health outcomes for women
A high level of energy and enthusiasm. A “no task is too small” attitude
Ability to foster strong interpersonal relationships
Benefits
Health, dental and vision
Paid holidays
Flexible time off
Company
Midi Health
Midi Health provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and related conditions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$152MKey Investors
Advance Venture PartnersEmerson CollectiveGoogle Ventures
2025-10-02Series C· $50M
2024-04-24Series B· $63M
2023-09-27Series A· $25M
Leadership Team
J
Jill Herzig
Chief Brand Officer, Brand Steward
Joanna Strober
Founder
Recent News
Company data provided by crunchbase