NIO · 21 hours ago
IT Application Support Engineer, Part-Time
San Jose-US
Full-time, Part-time
Onsite
Mid, Senior Level
$109K/yr - $142K/yr
5+ years expNIO is a leading company in the premium smart electric vehicle market, dedicated to shaping a joyful lifestyle through innovative technologies. They are seeking an IT Application Support Engineer to provide operational support for system processes, manage IT helpdesk tickets, and ensure compliance with security requirements while collaborating with various business teams.
AutomotiveAutonomous VehiclesElectric VehicleElectronicsTransportation
Responsibilities
Work closely with the global Digital Development, Program Management, Helpdesk, and Infrastructure Operations teams across the US, China, and the EU
Provide daily support for the Procure-to-Pay (P2P) lifecycle, collaborating with global support teams to ensure seamless operations
Support business departments in handling customer data according to strict compliance and security requirements
Manage IT/Helpdesk system operations, perform conference room system upgrades, resolve technical issues, and maintain system documentation
Assist in managing the inventory of company hardware and software assets
Troubleshoot complex system issues, prepare technical documentation, and proactively identify process improvements
Act as a fast learner and problem solver comfortable "wearing many hats" in a dynamic startup-like environment
Qualification
Required
B.S. or higher in Computer Science or a related field (or equivalent professional experience)
5+ years of experience as an Application Support Engineer or in a similar technical role
Hands-on experience with business applications and structured databases
Proficiency in SQL (Structured Query Language) and NoSQL
Familiarity with programming languages such as Python or .NET frameworks
Proven experience supporting business users on a day-to-day basis
Familiarity with Procure-to-Pay applications such as Coupa, Concur, Oracle, or SAP
Excellent interpersonal skills, process-oriented mindset, and the ability to communicate effectively with both technical and non-technical stakeholders
Benefits
CIGNA EPO, HSA, and Kaiser HMO medical plans with $0 for Employee Only Coverage.
Dental (including orthodontic coverage) and vision plan. Both provide options with a $0 paycheck contribution covering you and your eligible dependents.
Company Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible CIGNA medical plan
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with Brokerage Link option
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time
13 Paid Holidays a year
Paid Parental Leave for first 8 weeks at full pay (eligible after 90 days of employment with NIO)
Paid Disability Leave for first 6 weeks at full pay (eligible after 90 days of employment with NIO)
Voluntary benefits including: Voluntary Life and AD&D options for you, your spouse/domestic partner and dependent child(ren), pet insurance
Commuter benefits
Mobile Cell Phone Credit
Healthjoy mobile benefit app supporting you and your dependents with benefit questions on the go & support with benefit billing questions
Free lunch and snacks
Onsite gym
Employee discounts and perks program
Company
NIO
NIO is an automotive company that designs and develops electric autonomous vehicles.
10001+ employees
H1B Sponsorship
NIO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (32)
2022 (31)
2021 (18)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$11.89BKey Investors
Contemporary Amperex TechnologyHefei Jianxiang InvestmentCYVN Holdings
2025-09-10Post Ipo Equity· $1.16B
2025-03-27Post Ipo Equity· $518.3M
2025-03-18Post Ipo Equity· $345.53M
Leadership Team
Shaoqing Ren
VP, Autonomous Driving Development
Recent News
2026-01-16
The Motley Fool
2026-01-13
2026-01-13
Company data provided by crunchbase