ZARA · 2 days ago
Department Manager
Bethesda, MD
Full-time
Onsite
Mid, Senior Level
$60K/yr - $74K/yrZara is a forward-thinking force in fashion, aiming to provide everyone with inspiringly beautiful and responsibly crafted fashion. As a Department Manager, you will be responsible for fulfilling the commercial strategy, leading the sales team, managing stock, and ensuring customer service standards are met.
Retail
Responsibilities
Control stock and manage your section to achieve the sales objectives
Review the news, give locations and mark store/warehouse rotations
Global vision of the business, communication with the rest of the managers to unify the client's image
Supervise product replenishment
Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
Continuous communication and feedback with both the general manager and the team
Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications)
Ensure that customer service standards are met and incidents are resolved
Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store
In charge of the organization of people in your section, taking advantage of the commercial potential of the store
Organize the sales team for the execution of all commercial tasks in the most productive way for the store
Continuously train the sales team in your section and specialists of the store
Identify and propose new profiles for your team
Develop, recognize and give constructive feedback for the evolution of the team
Responsible for compliance with occupational risk prevention, health and safety regulations
Qualification
Required
Great knowledge of product, fashion, social media and trends
Analytical capacity for all the reports we work with
Organizational skills
Ability to control stock and manage your section to achieve sales objectives
Ability to review news, give locations and mark store/warehouse rotations
Global vision of the business and communication skills with other managers
Supervision of product replenishment
Control of merchandising and furniture of the store
Continuous communication and feedback with both the general manager and the team
Conduct product analysis to carry out different actions for better results
Commercial analysis to execute actions that improve sales
Ensure customer service standards are met and incidents are resolved
Take responsibility for minimizing SHRINKAGE and executing action plans
Organization of people in your section to maximize commercial potential
Organize the sales team for execution of commercial tasks
Continuously train the sales team and specialists of the store
Identify and propose new profiles for your team
Develop, recognize and give constructive feedback for team evolution
Responsible for compliance with occupational risk prevention, health and safety regulations
Benefits
25% discount to buy the latest trends in any of our brands
A variety benefit package where you can find a wide range of discounts
Internal promotion programs where you will find opportunities to grow
E-learning and training programs
Social projects to get involved and contribute to a better society
Company
ZARA
Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all.
Founded in 1975
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase