Protection Strategies Incorporated · 5 days ago
HHS-Administrative Assistant DCS
Rockville, MD
Full-time
Onsite
Mid Level
$25.94/hr - $25.94/hr
3+ years expProtection Strategies, Inc. (PSI) is a Service-Disabled Veteran-Owned Small Business providing security solutions and personnel security expertise to the U.S. Government. The Administrative Assistant role involves providing general administrative support to the Intake, Suitability, and Badging Services Program, managing day-to-day operations and minimizing executive involvement in routine tasks.
ComputerInformation TechnologyRisk Management
Responsibilities
Contact federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuance
Answer telephone and email inquiries regarding badge office policies and procedures
Manage office resource mailboxes and coordinate with internal and external agency sponsors and liaisons regarding badge status
Draft, update, and maintain office Standard Operating Procedures (SOPs)
Submit new and departing user requests to the IT Helpdesk
Receive, log, ship, and track fingerprint cards for background investigations
Perform certificate rekey, PIN reset, and card update activities
Manage calendars, agendas, travel arrangements, and meeting minutes
Coordinate meetings, appointments, and onboarding activities for new hires
Maintain applicant records, documentation, and files
Perform card custodian duties, including secure storage, identity proofing, badge destruction, and account termination requests
Maintain compliance with HHS rules and regulations related to inter-agency badges
Create and maintain spreadsheets and administrative reports
Troubleshoot enrollment and badge issuance station issues
Print and ship new and replacement badges for federal employees, contractors, and liaisons
Report system failures and downtime to appropriate support centers
Perform other duties as assigned
Qualification
Required
High school diploma or GED required
3–5 years of experience in an administrative or program assistant role
Minimum of 1 year of data entry experience
Strong organizational, multitasking, and communication skills
Proficiency in Microsoft Office applications
Ability to work independently and collaboratively in a team environment
Ability to sit, stand, walk, crouch, and kneel for extended periods
Benefits
Medical
Dental
Vision
Telemedicine
401(k) Retirement Plan
Tuition Assistance
Wellness Programs
Employee Assistance Programs
GoodRx
Commuter Benefits
Disability Products
Flexible Spending Accounts (HSA/HRA)
Company
Protection Strategies Incorporated
PSI is a Service Disabled Veteran Owned Small Business (SDVOSB) that engages industry recognized professionals worldwide to provide comprehensive security solutions and personnel security expertise to the U.S.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase