Needham Bank · 15 hours ago
Consumer Credit Director
Wellesley, MA
Part-time
Hybrid
Senior Level, Lead/Staff
$157K/yr - $219K/yr
10+ years expNeedham Bank is seeking a Consumer Credit Director to lead the strategy, governance, and performance of their consumer lending portfolio. This role involves developing credit policies, underwriting strategies, and portfolio management while ensuring regulatory compliance and optimizing growth and profitability.
BankingCommunitiesFinancial Services
Responsibilities
With the Chief Credit Officer, set the consumer credit strategy aligned with enterprise risk appetite, growth goals, and capital constraints
Lead and develop a high-performing team of consumer credit policy, portfolio analytics, underwriting strategy, credit operations, and loss forecasting professionals
Translate complex analytics into clear recommendations for executive and board audiences
Reporting to the Chief Credit Officer and under the CCO’s guidance, assist with consumer credit policies and risk appetite frameworks; ensure discipline and adaptability across cycles
Design and optimize underwriting strategies (e.g., scorecard segmentation, cutoffs, overrides, income verification, debt-to-income thresholds)
Oversee and direct portfolio monitoring (originations quality, delinquency/roll rates, loss/flow-to-default, line utilization, exposure, EIR, ROE/ROA)
Recommend pricing analytics to balance growth, competitiveness, and risk-adjusted returns
Implement early warning triggers and credit line management strategies; partner with Collections on cure and loss mitigation
Guide development and validation of predictive models (application/behavior scorecards, loss forecasting, response/propensity, attrition)
Lead allowance/CECL forecasting and scenario analysis; partner with the Accounting Department as needed
Interpret macro trends (labor, inflation, rates, housing, auto, consumer leverage) for portfolio impacts
Establish a systematic market scanning capability: competitor moves, pricing, credit box shifts, consumer behavior signals, and regulatory developments
Convert external signals and internal performance data into actionable strategy (e.g., tighten/loosen credit, channel investments, product features)
Ensure adherence to regulatory expectations for consumer credit (e.g., fair lending/UDAAP, ECOA/Reg B, FCRA, TILA/Reg Z, SCRA, MLA)
Maintain strong model risk management (development documentation, validation, monitoring, challenger models)
Oversee control testing, issue remediation, and executive reporting; partner closely with Analytics and Risk and Compliance
Collaborate with cross-functional partners to optimize end-to-end consumer credit performance
Work with Analytics and IT to enhance data pipelines and real-time decisioning
Qualification
Required
10+ years of progressive experience in consumer credit risk within banking/financial services
Demonstrated quantitative/analytical depth: portfolio analytics, scorecards, loss forecasting, and pricing
Proven ability to identify trends and market conditions and translate them into practical credit strategies
Strong knowledge of CECL, stress testing, and consumer credit regulatory landscape
Excellent communication skills—able to synthesize complex analysis for senior stakeholders and motivate teams
Bachelor's degree in a quantitative field (e.g., Statistics, Economics, Finance, Engineering, Mathematics)
Benefits
Fully paid medical and dental insurance
HRA
401(k) plan with an 8% bank match
Paid time off (PTO)
Paid holidays
A bonus program
Flexible spending accounts
Vision service plan
Group term life insurance
Short and long term disability insurance
Tuition reimbursement
Employee Assistance Program
Company
Needham Bank
Needham Bank is a community bank based in the greater Boston area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Campanelli
President and CEO
Brad Buckley
Senior Vice President
Recent News
2025-12-19
NH Business Review
2025-12-06
NH Business Review
2025-12-06
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