Viking Electric · 2 days ago
Customer Service Representative - Electrical Parts
Minneapolis, MN
Full-time
Onsite
Entry Level
$25/hr - $32.25/hr
1+ years expViking Electric is a leading provider of electrical products and services, aiming to create a sustainable future for its customers. The Customer Service Representative will efficiently process customer orders, provide support, and assist customers with product inquiries to enhance their overall experience.
Wholesale
No H1B
Responsibilities
Take orders over the phone, and through email
Provide 2nd level support for Counter Sales
Assist customers with product explanations, pricing, availability, and suggest additional/related items that are helpful or required
Maintain knowledge of and promote our entire e-business platform
Call the Credit Department as needed regarding credit hold orders
Assemble drawings and cut sheets
Qualification
Required
High school diploma
1-2 years' experience in customer-facing role
Basic computer skills for entering orders
Willingness to learn about our products through on-the-job training
Must be authorized to work in the United States without VISA sponsorship now or in the future
Preferred
Experience in the electrical, mechanical, HVAC, plumbing, or construction industries
1-2 years of post-secondary education or equivalent experience
Benefits
Healthcare plans
Dental & vision
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Tuition Reimbursement
Opportunity to become a shareholder
Employer-paid short- and long-term disability
Employer-paid life insurance for spouse and dependents
Robust wellness program
Gym reimbursement
Employee Assistance Program (EAP)
Company
Viking Electric
Viking Electric was founded in 1964 in St. Paul, Minnesota as a family-owned electrical distributor.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stacy Stanslaski
Chief Operating Officer
Tim Noll
DC Operations Manager
Company data provided by crunchbase