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USAA · 1 day ago

Executive Director, HR Business Partner

San Antonio Home Office I

Full-time

Hybrid

Senior Level, Lead/Staff

$170K/yr - $306K/yr

10+ years exp

USAA is seeking an Executive Director, HR Business Partner to serve as the primary liaison between Human Resources and senior executive business leaders, focusing on driving organizational success through aligned people strategies. The role involves leading a dedicated team of HR Business Partners to identify and align HR strategies that contribute to business success and effectively driving significant organizational change.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Defines and drives talent strategies for assigned function or line of business, ensuring alignment with association HR objectives, business priorities, and long-term workforce readiness

Serves as a trusted advisor to senior executive leaders, leveraging deep HR functional expertise and business acumen to influence workforce decisions, challenge assumptions, and provide alternative perspectives to support high-impact workforce decisions and business outcomes

Leads complex, cross-functional initiatives, including organizational transformation, operating model changes, and large-scale programs that enhance agility, efficiency, and alignment with strategic objectives

Leverages advanced analytics, market benchmarks, and emerging trends to identify workforce gaps, succession risks, and future skills needs, proactively shaping talent strategies to address organizational blind spots and ensure readiness

Develop and elevate the HRBP community to strengthen strategic advisory capabilities, deliver consistent business-aligned guidance, and drive HR strategy execution across assigned functions or lines of business

Synthesizes line of business insights and priorities to shape HR programs, policies, and solutions that are fit-for-purpose, drive business outcomes, and ensure client needs are incorporated into broader HR initiatives

Partners across HR COEs to simplify, digitize, and improve HR service delivery, ensuring solutions are scalable, fit for purpose, and maximize business impact

Champions a high-performance, inclusive culture that fosters engagement, collaboration, recognition, and leadership capability at all levels

Partners with Finance and senior leaders to align workforce plans with cost management strategies and optimize resource allocation

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and programs

Qualification

HR Business PartneringStrategic HR LeadershipOrganizational Change ManagementAdvanced AnalyticsTalent Strategy DevelopmentSPHRSHRM-CP CertificationCross-Functional LeadershipInsurance Industry ExperienceCoachingMentoringIntegrity

Required

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

10+ years of progressive experience in one or more human resources disciplines with a focus on business partner experience driving strategic, transformative initiatives in a complex, matrixed environment

4 years of experience leading complex initiatives, cross-functional projects or people

Proven ability to translate complex business priorities into long-term talent strategies and influence senior level executives on high-impact workforce decisions

Preferred

Advanced degree in Human Resources, Business, Analytics or equivalent

Active SPHR or SHRM-CP Certification

Insurance industry experience

Experience serving as a strategic HR partner to contact center or high-volume operational organizations

Demonstrated ability to develop talent through direct leadership, matrix leadership, and/or mentoring and coaching

Proven ability to partner with senior business leaders to drive the human resources agenda, lead large scale change initiatives and gain sustained commitment and alignment

Integrity and the ability to handle sensitive personnel and compliance-related issues

Demonstrated experience benchmarking and implementing 'best in class' HR strategies, processes and programs

Strong Understanding of the business vision, strategy, financial priorities and performance measures and cycle