Foundation Risk Partners · 2 days ago
Chief Operating Officer (Pharmacy Consulting Firm)
Foundation Risk Partners is a pharmacy consulting firm seeking a Chief Operating Officer (COO) to oversee day-to-day operations. The COO will ensure operational excellence and scalable growth while partnering with the executive team to drive organizational effectiveness and client outcomes.
InsuranceRisk Management
Responsibilities
Oversee all internal operations including consulting delivery, client services, project management, workforce planning, and technology enablement
Build scalable operational infrastructure to support firm growth, new service lines, and geographic expansion
Establish and monitor key performance indicators (KPIs) to drive accountability, productivity, and profitability
Champion process optimization and best practices across consulting engagements and internal operations
Partner with Finance to manage budgeting, forecasting, revenue optimization, and margin improvement
Oversee resource utilization, pricing models, engagement economics, and consulting capacity planning
Ensure operational alignment with financial targets and strategic growth initiatives
Ensure consistent, high-quality delivery of pharmacy consulting services across all client engagements
Implement standardized methodologies, tools, and playbooks to improve outcomes and scalability
Support senior consultants and practice leaders in complex client situations and strategic initiatives
Drive a strong client experience culture focused on measurable value, responsiveness, and retention
Translate firm strategy into executable operational plans with clear milestones and ownership
Lead cross-functional initiatives including acquisitions, partnerships, and service line launches
Evaluate and deploy technology solutions (CRM, PSA, analytics, compliance tools) to improve efficiency
Lead talent strategy including recruiting, onboarding, performance management, and retention
Foster a high-performance, collaborative culture aligned with the firm’s mission and values
Develop leadership bench strength and succession planning across the organization
Ensure adherence to applicable healthcare regulations, data privacy, and client confidentiality standards (e.g., HIPAA)
Mitigate operational and client delivery risks through effective controls and governance
Qualification
Required
10+ years of progressive leadership experience, preferably in: Pharmacy consulting, Healthcare professional services, Pharmacy operations, PBM, or healthcare advisory organizations
Proven experience scaling operations within a consulting or service-based firm
Strong financial acumen with experience managing budgets, margins, and operational KPIs
Demonstrated ability to lead cross-functional teams and operational transformation initiatives
Preferred
Experience working with independent pharmacies, specialty pharmacy, PBMs, health systems, or pharmacy networks
Familiarity with pharmacy regulations, reimbursement models, and evolving healthcare delivery trends
Advanced degree (MBA, MHA, PharmD, or similar) preferred
Benefits
Comprehensive range of health-related benefit options including medical, vision, and dental
401(k) with company match
Company paid life insurance
STD
LTD
Generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays
Company
Foundation Risk Partners
Foundation Risk Partners is born of decades of insurance expertise and leadership.
Funding
Current Stage
Late StageTotal Funding
$2MKey Investors
Barings
2022-08-09Acquired
2020-09-01Debt Financing· $2M
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