Viceroy Hotels and Resorts · 23 hours ago
Catering Sales Manager
Sun Valley, ID
Full-time
Onsite
Mid Level
4+ years expViceroy Hotels & Resorts is a leader in modern luxury hospitality, committed to creating unique, immersive experiences. The Catering Sales Manager is responsible for soliciting new catering accounts and maintaining relationships to meet revenue goals, while coordinating events to ensure customer satisfaction.
Hospitality
Responsibilities
Proactively identify and pursue new catering and event sales opportunities
Develop and maintain relationships with corporate clients and event organizers
Meet and exceed sales targets through effective lead generation, prospecting, and closing deals
Collaborate with clients to understand their event needs and preferences
Work closely with the hotel's banquet teams to create customized event proposals
Ensure seamless coordination and execution of events, including setup, catering, and other logistical details
Plan, organize, and execute all group and catering events
Collaborate with the culinary team to create customized menus and ensure high-quality food presentation
Coordinate logistics for events, including staffing, equipment rentals, and transportation
Oversee the execution of events to ensure seamless operations and customer satisfaction
Proactively sell/upsell catering and venue space while servicing events as needed
Maximize revenue opportunities through strategic upselling and enhancements
Schedule and conduct site visits and tastings as needed
Ensure timely and proper turnover to operations for seamless service delivery
Identify and resolve operational challenges in collaboration with staff and clients
Maintain thorough knowledge of products, competition, and business objectives
Stay informed on industry trends, competitor offerings, and best practices
Keep Envision accounts, bookings, and activity logs up to date
Generate clear and accurate SOES and room diagrams for operations teams
Conduct pre-event inspections to ensure alignment with client requirements and company standards
Review client billing and payments
Lead BEO meetings and pre/post-event briefings for all B/C events
Lead Resume meetings and pre/post-event briefings for all Group events
Oversee the preparation, presentation, and service of food and beverage to maintain the highest quality standards
Qualification
Required
At least 4 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience
Must be proficient in Windows, Company approved spreadsheets and word processing
Flexible and long hours sometimes required
Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming, which include wearing nametags
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Perform other duties as requested by management
Preferred
Proficiency in Delphi preferred
Company
Viceroy Hotels and Resorts
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023.
Founded in 1999West Hollywood, California, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Yoav Gery
Chief Development Officer
Recent News
Hotel Business
2024-02-19
Hotel Technology News
2023-12-26
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