Mastercard · 8 hours ago
Director, Project Management
Purchase, NY
Full-time
Hybrid
Lead/Staff
$164K/yr - $271K/yrMastercard powers economies and empowers people in 200+ countries and territories worldwide. The Director of Project Management will lead complex system implementation and business transformation initiatives, ensuring seamless delivery and driving scalable business growth across the Global Business Solutions Center.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Lead and manage complex system implementation and business transformation initiatives, ensuring seamless delivery across planning, monitoring, execution, and implementation phases
Assist in developing long range strategies that drive scalable business growth and operational maturity
Support departmental budget planning, strategic direction, and labor spend governance while providing strong leadership, direction, and supervision to project staff
Build and develop high performing project teams, ensuring personnel possess the appropriate skills, technical depth, and professional behaviors suited to a transformation environment
Communicate performance expectations clearly and conduct performance reviews
Responsible for hiring, coaching, performance management, and termination decisions
Provide advanced business, functional, and technical expertise in support of systems development and transformation programs, with emphasis on SAP (ERP) and Order Management solutions
Collaborate closely with project teams and business stakeholders to define deliverables, functional capabilities, and technical requirements throughout the full project lifecycle
Ensure projects are appropriately staffed, trained, and managed to meet business objectives
Oversee project execution within approved resource and budget guidelines, offering technical guidance, solutions recommendations, and advisory support that enables successful systems development and implementation
Participate in requirements definition, process mapping, solution design, and impact assessment activities to ensure alignment with business and technology strategies
Drive end to end delivery excellence, including development and maintenance of integrated project plans, schedule and budget adherence, status reporting, issue and risk escalations, test planning, user acceptance coordination, defect remediation, and adherence to transformation and governance methodologies
Manage key relationships with stakeholders across GTO and business teams, including SAP functional owners, Order Management platform users, technical leads, and project requesters
Deliver clear, executive ready status updates and insights to senior leadership
Track, resolve, and communicate project, business, or release related issues, ensuring alignment across parallel and interdependent project efforts
Prioritize and coordinate multiple initiatives across transformation workstreams
Demonstrate strong leadership and mentorship, fostering a culture of collaboration, accountability, and continuous improvement
Exhibit strong delegation, follow through, problem solving, and team engagement skills
Qualification
Required
Bachelor's degree required or equivalent combination of experience; advanced degree preferred
Demonstrated expertise in system implementation, ERP transformation, and large scale digital or operational transformation programs, including hands on experience delivering SAP and/or Order Management system deployments
Proven experience developing and executing strategy, organizational change, and transformation roadmaps
Extensive knowledge of Mastercard, the payments ecosystem, and financial services operations
Experience in management consulting, financial services, e Business, or related fields supporting technology enabled business change
Understanding of credit and debit card operations and related transaction processing flows
Strong analytical, problem solving, planning, and process optimization skills
Advanced leadership, interpersonal, communication, and negotiation capabilities, with a strong reputation for building trusted internal and external relationships
Demonstrated success managing staff and delivering complex projects or system implementations on time and within budget
Extensive knowledge of project management processes, structured methodologies, and enterprise delivery frameworks; familiarity with SAP Activate, Agile, and hybrid delivery models is a plus
Experience with project planning tools and system implementation toolsets
Strong written, verbal, and presentation communication skills; able to convey complex concepts to diverse audiences
Exceptional organizational, planning, prioritization, and multi tasking abilities
Strong relationship building and stakeholder management capabilities across both business and technology teams
Preferred
PMP or other project management certifications strongly preferred
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
2026-01-21
Company data provided by crunchbase