Galderma · 15 hours ago
Senior Manager, Sales Operations - Consumer
United States
Full-time
Remote
Senior Level, Lead/Staff
$135K/yr - $170K/yr
8+ years expGalderma is a leading dermatology company dedicated to providing innovative solutions in skincare and therapeutic dermatology. The Senior Manager, Sales Operations - Consumer is responsible for enhancing field sales operations and driving commercial excellence through collaboration with various stakeholders. This role involves overseeing sales performance metrics, optimizing resources, and leading direct dispensing of consumer products.
Responsibilities
Drive commercial excellence by identifying capability-building initiatives for Regionals Sales Managers and Field Sales Representatives focused on enhancing business planning, optimizing resources, and improving sales outcomes and salesforce productivity
Serve as primary conduit and gatekeeper for all data requests coming from the field
Serve as the primary liaison with external partners and Salesforce Effectiveness teams to develop, optimize and evolve operation dashboards for leadership and field sales. Leverage data insights to assess impact and identify opportunities to enhance sales performance
Monitor, report, and analyze field performance metrics monthly, recommending strategic actions to improve salesforce effectiveness
Execute segmentation and targeting analysis to optimize call planning, territory design, and salesforce deployment for maximum reach, frequency and ROI
Primary Cx HCP conduit for reporting to support DSHP sales plans, provide analytical and financial modeling to the sales director(s) and regional sales managers that improve understanding and realization of opportunities to impact better execution and resource deployment for the DSHP sales team
Maintain a current and expansive understanding of customer needs, challenges and opportunities through consistent and impactful field interaction with Regional Sales Managers, Field Salesforce and Key Opinion Leaders
Partner with cross-functional teams to maintain, enhance and rollout salesforce effectiveness platforms to enhance field execution including dashboards and Veeva CRM systems
Develop and lead the process for Cx sales incentive compensation plans and contests that help the business unit best achieve its vision, strategy, objectives, and financial targets while motivating the sales organization
Leadership and management of direct dispensing of consumer products to HCPs
Partner with outside fulfilment company, internal stakeholders and HCP customers to meet the needs of direct dispensing
Other duties may be assigned
Qualification
Required
Bachelor's degree in a business-related field is required
8-10 years of professional experience, including 5+ or more years of progressive sales operations/commercial operations
Experience supporting field sales with formal sales leadership preferred
Cross-functional management or leadership experience (i.e. Marketing, Sales, Sales operations and strategy, Strategic Accounts, analytics)
Understanding of the US dermatology market and field sales deployment models
Highly developed analytical, operational, and communication skills
Demonstrated ability to think strategically, understand performance drivers, build alignment, influence and execute without direct leadership authority
Demonstrated ability to build strong relationships and collaborate with cross-functional groups
Strong presentation, written and verbal communication skills
Strong leadership, interpersonal skills, and emotional intelligence
Learning agility with the potential to take on increasing responsibility and management
Preferred
MBA strongly preferred
Benefits
Health insurance
401(k) plan with employer match
Generous paid time off policy
Hybrid work schedules
Annual bonus opportunities
Career advancement and cross-training
Company
Galderma
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Christenson
Chief Financial Officer
Wendy Johnson
Vice President Strategic Partnerships and Professional Relations
Company data provided by crunchbase